1. AIRPORT SECURITY
What machine is used to check passengers’ bags at airport security?
An X-ray machine.
What document does a passenger receive at check-in to board the aircraft?
A boarding pass.
What equipment helps a passenger float in water during an emergency?
A life jacket.
Where is the safety card located, according to the lesson? Answer in a complete sentence.
It is in the seat pocket.
Complete: “The aircraft ______ (depart) yesterday at 8 a.m.”
departed
What does “unattended” mean in the sentence “Have you left your luggage unattended?”
Left without someone watching or looking after it.
What is the English term for a place where a passenger changes planes before reaching the final destination?
A stopover / layover.
What is the English term for “yangın söndürücü”?
Fire extinguisher.
Where is the life jacket located, according to the lesson?
It is under the seat.
Complete: “The passengers ______ (wait) at the gate when the announcement started.”
were waiting
Complete the instruction: “Please empty your ______ and put your keys and coins in the tray.”
pockets
What does “excess baggage” mean?
Baggage that exceeds the permitted weight allowance.
Which piece of equipment provides light during an emergency when normal lighting is unavailable?
Emergency lighting.
A passenger asks where the fire extinguisher is. Give the location stated in the lesson.
It is near the crew station.
Complete: “Don’t worry. I ______ (mark) your bag as fragile.”
will mark
According to the lesson, what is the maximum permitted size of a liquid container in hand luggage?
100 millilitres (100 ml).
A passenger has a stopover in Lisbon, but their luggage will go straight through to Porto. What does “go straight through” mean?
The luggage will go directly to the final destination without the passenger collecting it in Lisbon.
What is the difference between a first aid kit and an oxygen cylinder?
A first aid kit contains supplies for basic medical assistance; an oxygen cylinder supplies oxygen.
The purser says there will be moderate to severe turbulence during meal service. What change does the crew plan to make?
They will delay meal service until around 9:30.
Translate into English: “Uçağa biniş saat 15.00’te başlayacak.”
Boarding will start at 3 p.m.
You are a security officer. Ask TWO questions to check whether a passenger’s suitcase is secure.
Did you pack your suitcase yourself? Have you left it unattended since you packed it?
A passenger’s bag is 3 kg overweight. The fee is €7 per kilo. Explain the problem politely and state the total fee.
Your baggage exceeds the weight allowance by three kilograms. The excess baggage fee is €21.
A crew member needs protection from smoke while responding to an emergency. Which equipment from the lesson is designed for this purpose?
A smoke hood.
A blind passenger is boarding with a guide dog. According to the crew conversation, name THREE things the flight attendant should do.
Help her reach her seat, put her bag in the overhead bin, and give her a full safety briefing.
Correct BOTH mistakes: “While the passengers waited at the gate, the agent was announced that the flight will be delayed.”
While the passengers were waiting at the gate, the agent announced that the flight would be delayed.