Products
Audit/Procedures
Goals
Transaction Zone
Mystery
100

The fee's for Official Checks & Money Orders

What is $8 & $5

100

The length of time banking centers must wait to place a stop payment on an official check

What is 90 days

100

Our credit card goal each month 

What is 4

100

The cash withdrawal limit in the drive thru

What is $1000

100

The breaking up of currency transactions into multiple, smaller amounts to avoid being reported to the government

What is structuring 

200
The debit card only account
What is Simple Access
200

The balance required to issue a starter check 

What is $25

200

The amount of points you receive when opening a Savings/MM Account

What is 3

200

The limit cash drawers have when utilized in tandem with a TCR

What is $2500

200

The age a minor needs to be to open a checking account 

What is 13

300

The account that gets a free money market account

What is the Advantage Account

300

The two items in "B" a customer can give us for personal phone verification 

What is last 6 digits of ATM/debit card or Driver's License #

300

Our retention % goal

What is 85%

300

The dollar amount in which a drawer must be recounted by a supervisor

What is $50

300

The transaction count that a new customer must hit to receive the gift card

15 transactions in 60 days

400

The account that waives 2 overdraft fees a year

What is First Direct Account
400

The acronym CRA spelled out 

What is Community Reinvestment Act

400

Your deposit points goal for Quarter 3

What is 78, 64, 29, & 28

400

The two circumstances when OFAC is pulled during a transaction

What is noncustomer cashing a check or doing a cash advance for over $2500

400

The length of time a credit card borrower receives at 0% when transferring a balance to a new platinum card

What is 21 months 

500

The requirement for avoiding the monthly fee for Elite Accounts

What is $15K in deposit balances across the relationship 

500

The length of time an individual is considered a customer that can cash savings bonds

12 months

500

The 5 metrics our branch is measured on for incentive 

What is Consumer Lending/RBB, Net New, Retention, Deposit Growth and Investment


500

Where unfit/mutilated coin goes

What is Operations Support (ROCS) via branch transmittal form 

500

The only circumstance the check numbers can be changed on a starter check sheet

What is Never 

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