Wait, What Did We Learn?
This color is the most urgent on the Dashboard
What is red
The best way for residents to make payments
What is the Homebody App
The quickest way to find a resident profile
What is the quick search
Where you place a resident on notice
What is More Actions > Place on Notice
Where Message Center is located
What is Main Navigation Bar > Tools > Message Center
Lovingly known as the "To-Do List"
What is the Dashboard
Where I can create bulk payments for residents
What is Main Navigation > Residents > Accounts Receivable
Where you can find a copy of the resident's signed lease
What is the documents tab on the Resident Profile
Where to start a transfer
What is Resident Profile > More Actions > Schedule Transfer
The communication methods through Message Center
What is email and text
I do not need to resubmit a screening when I update this information on an application
What is financial
Where to add a damage charge
What is Resident Profile > Ledger > Resident Ledger > Add Charge
Where you can see what emails have been sent to a resident
What is the Activity Log
The three places you where you can create a renewal offer
What is Dashboard > Residents > Renewals,
Resident Profile > More Actions > Create Renewal Offer,
Main Navigation > Residents > Renewals
What is Message Center, Dashboard Contact Needed, and Resident Profile
You cannot merge or combine applicant profiles after this step has been processed
What is the screening
Where residents set up auto-pay
What is Homebody App > Payments > Manage Auto-Payments
The place residents can go to redeem points for gift cards, travel, pay rent with points, etc.
What is Homebody Rewards tab
Where you go if you need to move one resident out of a unit and leave the other
What is Resident Profile > Household > Edit Current Occupants
How you know if a resident viewed your email
What is the Message Center Email Analytics and/or the green checkmark on the activity log
The two steps that need to be completed before you can move in a resident
What is the move in review and the move in checklist
The hour of the day when it becomes too late to cancel/void a Resident Portal payment
What is 5:00pm EST
Where you can reset a resident's password to their Homebody App
What is Resident Profile > Quick View > Edit > Auto-Generate Password > Save
Type of action that can be performed all at once rather than in separate workflows
What is a mid-lease modification during a transfer
Name of the setting where automated emails and texts can be adjusted
What are contact points