Merchant Processing
Store or vendor who sells goods or services to the cardholder.
Who is a merchant.
This Merchant Solution gives business owners just what they need to start accepting payments with ease — anytime, anywhere.
What is the Basic Payment Solution.
The Merchant Services Technical Support team has two sites. Name Both Sites including city and state.
What is Addison, TX and Phoenix, AZ.
What merchant segments can receive same day funding?
Small Business or GBAM
A “transactor” who repays the credit card balance in full and a “revolver” who repays only a portion of the balance while the rest accrues interest.
Who is a cardholder.
This Merchant Solution helps any business — from repair shops to restaurants — run its business seamlessly on a single platform.
The Essential Solution.
Merchant Client Operations (MCO) has two sites. Name both of them.
What is Addison, TX and Delaware.
A transaction that cancels an existing authorization (hold on a cardholders account).
What is a VOID.
Requests payment authorization from issuing bank.
Who is the card network.
This Merchant Solution accelerates client success by giving clients a single system to power their restaurant from front-of-house to back office
What is the Restaurant Solution.
The Group Operations Manager/Program Manager who oversees MCO.
Who is Debbie Schindledecker.
Merchants receives funding next business day for transactions processed by what time?
What is 8:30 PM EST.
Responsible for receiving payment authorization requests from the merchant and sending them to the issuing bank through the appropriate channels. It then relays the issuing bank’s response to the merchant.
Who is an Acquirer.
Clients can use this payment option to accept card not present transactions when their primary processing solution is unavailable; however, it can be used as an interim solution when a client is newly set up and has not yet received their POS terminal.
What is Virtual Terminal.
The Group Operations Manager who oversees Technical Support.
Who is Damion Robinson.
A transaction that returns funds back to the cardholder.
What is a refund.
The financial institution that issued the credit card involved in the transaction. It receives the payment authorization request from the credit card network and either approves or declines the transaction.
Who is the Issuer.
Which Solution allows for employee swipe card login.
What is the Restaurant Solution.
What company was in a joint venture with Bank of America prior to July 2020?
Who is FISERV(First Data).
What Group has the responsibility to change a merchant change their funding time?
What is MCO.