Customer Service
Movie Buff
TV Shows
100

This device was introduced in 1876 as the new high tech way for customers to contact customer service representatives?

What is the telephone

100

Name the seven dwarfs

Who are dopey, sleepy, sneezy, grumpy, doc, happy, bashful

100

RJ Mitte, best known as Walter White Jr. on Breaking Bad is mildly affected by this condition which is characterized by abnormal muscle tone, spasticity, spasms, and involuntary movements.

What is Cerebral Palsy.

200
This type of media was a convenient way for customer to not only voice their displeasures but make it known the bystanders of services rendered?

What is social media

200

This movie has ranked as the #1 grossing film in history since 2015?

Who is Avatar

200

Daphine Vasquez, a hearing impaired teenager, finds out that she went home with the wrong family as an infant in this TV show.

What is Switched at Birth.

300

Holding this percentage at 90 percentile is beyond exceptional

What is live answer rate

300

In 2001, Cameron Diaz, starred as a the voice of this very abnormal princess character in the animated movie, Shrek

Who is Princess Fiona

300

Name the 2017 television show that portrays a young surgeon with autism and Savant syndrome.

What is The Good Doctor.

400

In what form was the first customer complaint documented in the year 1750 B.C, Old Babylonian period. Hint: iPad, Kindle are also called...

What is a clay tablet

500

What four points are the determining factors for a Numotion service representative to have a failing score on a call?

What are Security Checks, Disconnect Blind Transfers, Hard skills (Misinformation) and Soft skills (Blatantly rude)

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