Checking Accounts
What is the minimum deposit when opening an account?
$25
What is the rate for our 14 month CD special as of 8.1.2025?
3.97% or 4.04% APY
Name 2 people on our Business Team
-William Anthony "Tony"
-Jesse Rios
-Amber Rendell
What credit card options do we offer?
-Secured Credit Card
-Standard Visa
-Rewards Visa
How can a member skip the line if attending an event at Azura Ampitheather?
Show their Debit Card or OLB
What requirements must be met to make the Beyond Checking account Free?
-Enrolled in E-statements
-15 debit card transactions $5+
-Automatic ACH in/out of the account
How many times can the rate be bumped on the 30 month Bump CD?
One time
What is an Azura Preferred Partner and a benefit of being one?
A company/organization we build a partnership with and have a specified budget that goes directly toward benefits for their company/organization.
Benefits:
1- Visits to meet their team and share knowledge at their request
2- Free Seminars/Lunch-and Learns on popular financial topics
3- Free one-on-one financial counseling
4- Free giveaways, lunch and fantastic perks for their staff
5- Online Learning with a customized page for their company
6- Personal interactions to build relationships and trust
What is the lowest rate we can offer on an auto loan as of 8.1.2025
5.49% or 5.7% APR
Name an option we can offer Financial Wellness options for our Members
-Banzai
-Financial Counseling
What might you offer a member who is struggling with overdrafts? Name 2 of 6
-Fee Refund
-Fresh Start loan
-Financial Counseling
Options if just in a tight spot and can likely avoid getting into deeper trouble
-Visa Credit Card
-Overdraft Path
-Overdraft Privilege
Name a restriction Money Market Accounts have that other accounts do not?
1- Keep $1,000 minimum balance to avoid $5 monthly fee and earn interest
2- Make up to six withdrawals every month
3- Write up to 3 checks against the MM account every month
What Merchant Services do we offer? Name at least 2 of 4.
-Mobile Processing
-Point of Sale Terminal
-Internet Processing
-Payroll Control
What is the difference between APY and APR
APY = how much a member can earn in dividends
APR = how much interest is charged on one of our credit options
Name at least 2 options members can utilize when they can't make it to the branch while we're in office?
-ITM transactions (M-F 8-6/Sat 9-12)
-Co-op ATMs
-Online Banking
-Online Applications
-Online Chats (Video/Standard Chat aka Glia)
How much does it cost for a member to have a themed or iPic debit card printed?
First card is free, after that it's $10
Who qualifies for a Health Savings Account?
Anyone
What is the name of the checking account a business should consider if they are just starting out and won't have much money in their account?
Forward-if they can maintain $300 to avoid the $5 fee
Express-ONLY if they're a non-profit organization
Name 4 Options we offer through our Mortgage Team (There are 8 total)
-Home Equity Line of Credit
-Home Equity Loan
-Land & Construction Loans
-Fixed Rate
-Adjustable Rate
-FHA
-VA
-USDA
What is the name of the benefit that allows members to get access to their deposit 2 days early?
Early Pay
What interest rate does each account earn as of 8.1.2025? Be specific.
Carefree-0%
Above-0.15%
Beyond-
First $15,000 = 4%
Over $15,000 = 0.5%
If requirements aren't met = 0.1%
What is the main difference between a Roth IRA vs a Traditional IRA?
Funds withdrawn from Traditional IRAs are subject to tax, while funds withdrawn to Roth IRAs are not
What kinds of Loan/Credit options do we offer? Name at least 2
Loans:
-Short term (less than 3 years)
-Extended Term (up to 7 years)
-Real Estate (up to 15 years)
-Equipment
-Automotive
Credit:
-Visa Credit Card
-Line of Credit (up to 24 months initially)
Name 5 things our CLCs can help our members get loans for (9 options)
-Automotive
-Motorcycle
-RVs
-Boats/Watercraft
-Non-Titled Motorcycles (ie Dirt Bikes)
-ATVs
-Unsecured Personal Loans
-Debt Consolidation
-Miscellaneous Secured Loans
What are 2 of 3 things that our members can apply for to receive free funds from Azura Credit Union?
-College Scholarships
-Azura Employee Foundation Grants
-Teacher Mini Grants