Listen to Understand
Many people in the workplace experience these two negative feelings when they are not engaged.
What are dehumanized and demoralized?
Listening is important for leaders, but if they don't ask the right questions, they're missing alot. There are several benefits to this including gathering information, confirming your intuition, and assessing someone's judgment or leadership
What is asking questions?
Care without candor creates dysfunctional relationships. Candor without care creates distant relationships. Care balanced with candor creates this.
What is developing relationships?
This leads to unclear direction, which produces sloppy execution.
What is fuzzy communication?
According to legend, this three-leaf plant was used by St. Patrick to explain the Holy Trinity.
What is a shamrock?
To fight dehumanization, leaders must engage, connect, and perform these two other communicative acts.
What are ask questions and really listen?
The aspect that defines communication for most people.
What is speaking?
Caring for others demonstrates that you value them, and that is the foundation of a solid relationship. This shows that you value the person's potential.
What is being honest about where they need to improve?
This should be simple and well defined, yet expansive and challenging.
What is vison?
This large U.S. city dyes its river green every year for St. Patrick’s Day.
What is Chicago?
Listening to understand has high influence value. One of the best ways to persuade others is to listen with what body part?
What are your ears?
Lifting others up does not mean focusing only on the positive. Just because you care about people, doesn't mean you avoid this.
What is correcting their work?
Some people will get angry at your actions and decisions. This makes you what type of person?
What is honorable?
If you can't communicate why and how the change needs to happen, you can't be this type of person.
What is a change agent?
Legend says St. Patrick drove these animals out of Ireland.
What are snakes?