Ombuddie World
Planners, Family Caregivers and QA...OH MY!
Where, What, How do I?
Acronym Soup
Miscellaneous
100

Add the #of PTRC counties, plus the TV show with Kiefer Sutherland as Jack Bauer, plus a dozen eggs and you get this number, the number of hours in which ombuddies must return a phone call

What is 48?

100

Different from auditing, this process checks on the quality and adherence to performance standards

What is monitoring?

100

The name of the PTRC web-based payroll system where employees can find past pay stubs, W-2s, elect Employee benefits, request time off and enter their time.

What is Paychex?

100

The name of the Federal agency that providers programs and services for Older Adults and Persons with Disabilities

What is ACL

100

Speaking on behalf or in support of other persons

What is advocacy?

200

The three types of facilities Ombuddies visit

What are Skilled Nursing Facilities, Adult Care Homes and Family Care Homes?

200

The year the National Family Caregiver Support Program founded under the Older Americans Act.

What is 2000?

200

The tool employees use to help others in the company know where they are working

What is the EIO board

200

The name of the Federal Program in NC that provides education for Medicare beneficiaries around the low income Part D prescription drug benefit, Medicare Preventive services and Medicare Savings Programs.

What is MIPPA?

200

These programs fall under Title III-D of the Older Americans Act

What are Evidence-Based Health Promotion Programs

300

How many hours of INITIAL and then ANNUAL education do Community Advisory Committee members need to receive?

What is 36 initial and 18 annual?

300

The antiquated MIS software funded partners use to input clients served and request reimbursement for services provided.

What is ARMS?

300

The form employees need to complete if they wish to attend a meeting or conference out of the region

What is the Request to Attend Form?

300

The name of the NC office that writes the state plan on aging.

What is NC DOA?

300

This is the term used to describe ACL to NC DOA to AAAs to local providers

What is the Aging Network?

400

This agency, not ombuddies, is responsible for fining facilities for improper care of residents in long term care

What is the Dept of Health Service Regulation?

400

The only county for which Bob has never been a planner

What is Caswell County?

400

Should you wish to use a PTRC vehicle for business travel, you must do this to ensure the vehicle will be ready for you 

What is reserve the vehicle on the PTRC outlook calendar?

400

The Federal Act the provides services and supports to help older adults remain in the setting of their choosing

What is the OAA?

400

This service became the #1 requested service in 10 of our 12 counties in the latest Area plan survey

What is Housing?

500

This number is the name of a classic Oldsmobile muscle car  and the number of Nursing Homes, Adult Care Homes and Family Care Homes in Triad Region that our ombuddies cover.

What is 442?

500

The number of HCCBG services offered in North Carolina.

What is 20?

500

If you wish to pay for a registration or conference or hotel room via check, this form must be completed

What is the Check Requisition Form?

500

A program providing comprehensive long-term services and supports for Medicare beneficiaries designed to keep people at home rather than living in an institutional setting

What is PACE?

500

The fastest growing age group in the United States

What are women 85+

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