Enter Title

Establishment

100

Name is task where a new case is submitted in tcses 

What is NACOP

200

What is the letter called to gain more information on the NCP 

What is the info gathering letter 

300

Name the three paternity methods and what do they mean?

Paternity acknowledgement -

Judicial process -dna testing 

Marriage -Parties were married when dp was born

400

Name the SIX case types 

A, N, X, F,L,K

500

Who should be interviewed on a case ? 

NCP and CP

Enforcement

100

How far in arrears does an NCP need to be for a passport to be denied? 

What is 2500

200

What month does the state start the drivers license revocation  process and what screen on tcses is the note found ? 

What is July and Case Diary? 

300

On a TANF case what does the arrears balance have to be for enforcement actions to start ? 

What is 150.00

400

Name the enforcement action when the bank is contacted 

What is a lien

500

What is the enforcement action called when an ncp is called to make a payment on the case 

What is Collection call 

Locate

100

What are the four locate status ? 

•AN – Active/Not Located –no confirmed address/employer

•AL – Active/Located – confirmed        address/employer

•IL – Inactive/Located – all five critical   locate elements found

•IC – Inactive/Closed – Case closed or   member is inactive

200

Name the five critical locate elements ?

•Address

•Employer

•Date of Birth

•Social Security Number

•Assets

300

When can locate be done on a case ?

When is anytime? 

400

What is the time frame for the case to be assess for the next action?

What is 20 days 

500

What is the interface partner that tcses partners with to see tax information for the ncp 

What is the IRS 

TCSES 2.0

100

What log is updated when a conversation is completed with either participant on the case and or employer 

What is the communication log 

200

What screen is the Enfac message located and when should it be closed ? 

What is the Legal Diary Screen, and it a petition for civil contempt should be filed ?

300

What is the screen called to update if someone else can speak on  behalf of the participant ? 

What is release of information ? 

400

What screen is used to see the payments that the ncp is making ? 

What is amounts due and received 

500

Where is the caseworkers name found 

What is case overview

Potluck

100

What is another name for a modification 

What is review and adjustment 

200

What is the timeframe for a modification?

What is six months 

300

Where are all payments sent to ? 

What is the state disbursement unit 

400

What is the name of the form that the spouse has to fill out when filing their taxes so their taxes will not be garnished ? 

What is an injured spouse form 

Double Jeopardy

500

How can a participant file an appeal 

What is online, by phone, and or in writing