General
Writing Process
Email Etiquette
Meeting Etiquette
Problem Statement
100
Your first one of these is important when meeting someone new.
What is impression?
100
The fourth stage of the writing process.
What is Editing?
100
This field should never be blank.
What is the subject line?
100
What is the acceptable amount of time to send meeting minutes to your stakeholders?
What is 24 hours?
100
A problem statement defines this.
What is the business problem or opportunity?
200
Focused not fuzzy; organized; solidly developed; clear, concise and precise; free of grammatical errors.
What is good writing?
200
The planning phase of the writing process.
What is Pre-writing?
200
Creating short paragraphs separated by spaces improves this?
What is readability?
200
Name one reason meetings suck.
What is no agenda, goal is unclear, started late, technology problems and meeting went late?
200
These types of questions help you see the bigger picture.
What is elevating?
300
For a clear communication avoid these types of words that are hard to understand.
What is jargon?
300
This step makes the content available to stakeholders.
What is the Publishing phase?
300
When new on a project and emailing a stakeholder you should do this?
What is give a brief introduction of yourself?
300
The meeting invite should always include this to help guide the meeting.
What is the agenda?
300
What project artifact could be an input to a problem statement?
What is Executive Summary, Business Case, Scope Document, BA Enterprise Analysis Artifacts, or previous Requirements Packages?
400
To avoid punctuation mistakes, typos and grammatical errors one must do this.
What is proofread?
400
This stage involves rearranging and replacing content.
What is the Revision stage?
400
To avoid clogging the recipient's inbox with large attachments do this instead.
What is send a link to the content?
400
You should try to use this so that your meeting minutes are consistent.
What is a template?
400
Problem statements can aid in the creation of these types of requirements?
What is Business Requirements?
500
Name 5 qualities of good writing
What is clear, concise, simple, appropriate word choice, correct, courteous, conversational, convincing, and complete.
500
This stage is free writing with some direction.
What is drafting?
500
This type of language is used when writing to a friend or close colleague.
What is informal?
500
The meeting invite should provide this so the stakeholders know why the meeting is being held.
What is context?
500
Name the four questions that must be answered to develop a good problem statement. Hint --pizza delivery
What is why is it important, where is the problem, what is the problem and the magnitude of the problem?
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