GATEWAY
Where do you need to look for tad and dpd+nsf ?
ccs edeld
How many months worth of payment the customer need to make to have extra 2 months of pyex ?
1 month worth
WHAT IS AN INTEGRATED COACHING ?
Live call listening
When does the new fiscal year start ?
1st of November
Kelly favorite animal ?
Horse
Where do we look to see if there's a partial pmt made ?
CCS ELON 1
What are the provinces not eligible for VSA ?
Quebec and Manitoba
WHAT IS THE ACW TARGET ?
50 SECONDS
What is Pulse ?
Who have the most seniority between all of us ? TM/GM
Kelly ! 18th years on September 22nd 2008 congrat !!!
Where are the notes if no CDM for us and customer service ?
CCS MCOM
what is considerate an abandoned or at risk vehicle minimum 3
(i.e. the customer is deceased, the customer is bankrupt or filed consumer proposal, the vehicle is impounded, the vehicle is in the possession of a third party or a Notice of Intent (NOI) has been received and Not insured).
WHAT IS THE LEI TARGET ?
78 %
What month is employee appreciation week ?
June
Steven most practice sport ?
Golf
WHERE DO YOU NEED TO GO TO REMOVE REG PMT WHEN PAP ON
CCS MISC
Who can apply the one year pmt relief program ?
Transferer to adv/acc agents (advice team)
What is the most failed compliance ?
KYC/ POR/POE
What is the minimum value in Quebec to repo a car ?
5000 $
Nathalie favorite artist ?
Elvis Presley and johnny cash
IT'S SIMILAR TO FINANCIAL SUMMARY
IT'S ALL TD PRODUCT
CIF ETOT
What is the meaning of HCC ?
High credit cost
What do you need to have in order to look for pending arrangement in OPA ?
Reference number
WHAT ARE THE 5 SHARES COMITEMENT ?
think like a customer
Act like an owner
Develop your colleagues
execute with speed and impact
Innovate with purpose
Jenny Bunny name ?