Patients
#1 reason patients leave a practice
What is billing?
This can vary by zip code depending on the insurance company or plan
What is a fee schedule?
Report that has the patient's name, DOB, subscriber info, carrier info and is helpful when verifying insurance
What is the Eligibility Report?
Where we place notes regarding case acceptance and balance information
What are G-Notes?
Where new breakdowns not in Enterprise are submitted
What is FreshDesk?
Care Credit, Alphaeon, Lending Point
What are Approved Payment Options?
Where active and current breakdown forms are found
What is Google Drive?
The 2 most effective ways to search for an insurance plan in Enterprise
What is group # & employer?
Where Quickbill statements sent are automatically tracked
What is the Patient Journal?
The team responsible for entering adjustments once an account is sent to collections
What is the AR team?
Minimum account balance that can be sent to collections
What is $250?
New breakdowns must be completed for all plans without a breakdown in Google Drive prior to this year
What is 2021?
Has an icon that uses a “$” over a triangle
What is “Update Tx Plan Fees”
Where back office discussion notes are placed
What are Clinical Notes?
Current average for Appointments Booked by the Scheduling Team
What is 92%?