Communication
CERS
After Hours
Observations
100

What does ISBAR stand for?

Introduction

Situation 

Background

Recommendations

100

How do you notify the team of a CRC of an admitted patient during business hours?

2222 

100

How do you get ICU support to a MET in the after hours setting?

2222 - "ED MET, ICU required"

100

How often are obs attended in FT

4th Hourly

200
Who is your first point of contact when escalating a patient?
Nursing Team Leader
200

What does REACH stand for?

Recognise

Escalate

Ask nurse to call CRC

Call REACH call 

Help is on the way 

200

How do you call a CRC for an admitted patient after hours?

Notify TL and treating Doctor

200
What is the minimum frequency of observations in the yellow zone?
30 minutely
300
Is Graded Assertivness?

A communication tool used to express a level of concern relevant to the urgency of the situation

300

What information does switch need for a MET call 

Department

Bed Number
Reason for MET
Admitting team
Call back number

300

How do you call a MET for someone with an immediate life threatening issue in an after hours setting?

2222 or emergency buzzer

300

What areas require the following frequency of observations:

1 hourly for 4 hours

2 hourly for 4 hours

4th hourly until left ED

Acute and CIN (including Ambulance Bays)

M
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