P&L Management
Operations
General Review
Scheduler Review
100

The Biggest, most controllable expense, that we as managers are responsible to control.

What is Payroll

100

This application/website, used to house your associates, pay, training and development, and timecards.

What is UKG
100
This TOOL utilized by National Vision is the location you go to to process Leave of Absences, as well as Background checks

What is Serve

100

The point at which you as an associate/manager remove a no-show appoint from the scheduler by hand.

What is Never, it will remove itself automatically at midnight.

200

This number of REMOTE exams needs to be performed in office to cover the cost of having the remote examination lane open for a full-day

What is 8

200

This paper, along with the associate's Job Incentives sheet, to be signed by the associate at the start of every year to reinforce the expectations of their duties in the office

What is Job Description Form

200

This webpage tool is used to request additional NVI Cares vouchers.

What is The Portal

200

The designation person who's responsibility it is to remove patient's from the Re-book list.

What is Management only.

300

When your office had a deficit following an inventory, or you had manually completed an inventory adjustment, that will reflect on your P&L as this column

What is Shrink

300

This report recently re-introduced to district 202, is to be completed weekly if the store has not met its' Sales Goals

What is Business Analysis Report

300

After an insurance transaction has been re-keyed, This step is to be taken next by visiting the Portal

What is Updating Managed Care via E-mail Office

300

This number of attempts are made to attempt to contact and No-Show patient prior to them being removed from the Rebook list.

What is 2

400

The 3 products and/or services listed on our monthly P&L report, sharing a profit margin of 100%

What is:

VF/RI, Eye Care Clubs, Product Protection Package

400

The 3 district reports due monthly, usually to be completed after receiving all of your previous period's reports in your emails.

What is:

P&L Review, KPI Report, Store Visit Guide

400

This tab, to be selected in the portal, is the location you would go to request an alarm code for an associate.

What is E-Mail office

400

The best time to verify a patient's Managed Care Benefits & Authorizations

What is 1 day prior to appointment.

500

CAM, a category on your P&L that is used for budgeting things such as: cutting grass, snow removal, flower box maintenance, stands for THIS set of three words.

What is Common Area Maintenance

500

These 3 reports added to the Huddle by the manager on a monthly basis

What is:

P&L, KPI Report, Payroll Report

500

This report which was created recently by National Vision, that has also been added into General Manager Audit for offices, that can be found directly on the Portal and should be monitored daily.

What is CL Open Order Report

500

This tab, commonly gone unnoticed, gives you a quick snapshot of Weekly Summaries of past, current, and future weeks for exams.

What is Reports Tab

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