The Biggest, most controllable expense, that we as managers are responsible to control.
What is Payroll
This application/website, used to house your associates, pay, training and development, and timecards.
What is Serve
The point at which you as an associate/manager remove a no-show appoint from the scheduler by hand.
What is Never, it will remove itself automatically at midnight.
This number of REMOTE exams needs to be performed in office to cover the cost of having the remote examination lane open for a full-day
What is 8
This paper, along with the associate's Job Incentives sheet, to be signed by the associate at the start of every year to reinforce the expectations of their duties in the office
What is Job Description Form
This webpage tool is used to request additional NVI Cares vouchers.
What is The Portal
The designation person who's responsibility it is to remove patient's from the Re-book list.
What is Management only.
When your office had a deficit following an inventory, or you had manually completed an inventory adjustment, that will reflect on your P&L as this column
What is Shrink
This report recently re-introduced to district 202, is to be completed weekly if the store has not met its' Sales Goals
What is Business Analysis Report
After an insurance transaction has been re-keyed, This step is to be taken next by visiting the Portal
What is Updating Managed Care via E-mail Office
This number of attempts are made to attempt to contact and No-Show patient prior to them being removed from the Rebook list.
What is 2
The 3 products and/or services listed on our monthly P&L report, sharing a profit margin of 100%
What is:
VF/RI, Eye Care Clubs, Product Protection Package
The 3 district reports due monthly, usually to be completed after receiving all of your previous period's reports in your emails.
What is:
P&L Review, KPI Report, Store Visit Guide
This tab, to be selected in the portal, is the location you would go to request an alarm code for an associate.
What is E-Mail office
The best time to verify a patient's Managed Care Benefits & Authorizations
What is 1 day prior to appointment.
CAM, a category on your P&L that is used for budgeting things such as: cutting grass, snow removal, flower box maintenance, stands for THIS set of three words.
What is Common Area Maintenance
These 3 reports added to the Huddle by the manager on a monthly basis
What is:
P&L, KPI Report, Payroll Report
This report which was created recently by National Vision, that has also been added into General Manager Audit for offices, that can be found directly on the Portal and should be monitored daily.
What is CL Open Order Report
This tab, commonly gone unnoticed, gives you a quick snapshot of Weekly Summaries of past, current, and future weeks for exams.
What is Reports Tab