Fireside Chat
This is the Chief Executive Officer.
Who is Reade Fahs
This is Millie Bobby Brown's brand
This is how much more managed care customers spend on eyewear
What is 31%
This was the leadership satisfaction for our district
What is 100%
This sales promo was just extended through August
What is Wise Buys
This is the new Chief Store Officer
Who is Mark Banner
America's Best is the 1st retailer to partner with this brand
What is Pair
This how low a 2nd pair can cost for customer
What is $42
This is how old a patient has to be to get free retinal photos
This will be America's Best new progressive offer
What is 2 pairs and an eye exam for $149.95
The new Chief Store Officer spent this many years in the jewerly industry.
What is 17 years
This is the package price for florence
What is 2 pairs for $119.95
This is what a sales associate should try to do with every managed care customer. For example, if the frame allowance is $130, the associate should show them $130 frames
What is maximize their benefits
This is one of the biggest concerns for both the patient and doctor in your store
What is keeping up with the flow
This is a modernized update for America's Best
What is a logo update
These are the new Chief Store Officer's biggest learnings from consultative selling in his past work experiences
What is building relationships that lead to trust with the customer
Millie Bobby Brown's brand targets this demographic
What is Women 18+
This is the average percent MC customers returned to America's Best within 12 months
What is 30%
This was one of the opportunities of our district, with only 67% satisfied
What is the Check-in process at the front desk
This is coming at the end of 2024 and features the best sellers of Vontelle
What are frameboards dedicated to more styles of petite and largers frames
This is evolving the most in retail in recent years.
The expectations of the customer
This is what pair believes
What is wearing the same thing every day can be dull
This is available in the Print Portal to help associates with managed care plans
What is the Managed Care Quick Reference Guide
These are the 4 main perspectives that the Dr.s think about throughout the day
What are patients, detecting diseases, don't make mistakes, and keeping up with the flow
This is the key insight behind our logo update
What is our business is about much more than "contacts and glasses"