Kickstart
What are new AND existing patients?
The start and end dates for the Back to Wellness promotion
What is July 31 - Sep 3rd?
Process to follow to ensure safety during calls
The 4 key selling points of the promo
What are: return to wellness/avoid walk-in pricing, 4 visits per month, no appointments, HSA/FSA eligible?
What is they cost less (56 cents vs. 73 cents)?
The Kickstart pricing sheet is kept here
What is behind the counter/out of patient view?
The patients who are eligible to take part in this promo
Who are new AND existing patients not on a product?
What is select "not started"?
The goal for number of calls made per day
What is 40 calls per WC on shift?
Do this if a postcard returns to the clinic mailbox
What is erase the patient's address and add a note?
The cost for a military patient wanting to purchase 4 additional visits (8 total) to add to their wellness plan
What is $129?
The three target groups for this promotion
What are walk-ins, cancellations, and package holders with 2 RPVs or less?
The most important step when making promo calls
What is reading the comments in Carbon AND Axis?
This is a tool you should utilize when a patient expresses interest in the promo over the phone or in person
What is the promo follow up spreadsheet?
This is the number of days a patient has from their date of birth to use their free visit
What is 30 days?
The solution to avoid refunds for the Kickstart.
What is: offer free visits to use within the next 30 days/before their next billing cycle.
These are the 4 methods The Joint Corp is using to market Back to Wellness
What are: SMS, Email, Paid Ads, & a Web Page?
How patients are sorted on the Carbon call list
What is priority 1 - 5?
What is in-clinic marketing?
You check here before contacting a patient with a missing address
The amount of savings for a patient (adult, military, OR youth) who purchases 12 total visits for their first month.
What is $50?
The cost per visit for 2 months (8 visits) if the patient commits to the Back to Wellness promo, but forfeits purchasing any kickstart visits
What is $16.75?
The 7 statuses for sorting promo calls on Carbon
What are: New, Second Call, Third Call, Fourth Call, Fifth Call, Complete, Not Interested?
These are the goals for each ChiroFit clinic
What are: G = 70, Den = 46, WR = 35, N = 20?
What is the birthday report was printed before they used their final visit?