Tools
What tool is used to pull driver data to view their load and pick up times?
FMC
Where can I find out what my work schedule is?
Quip - Remote Badge Support - Daily Dashboard - Daily Check - Schedules
We called a Carrier and they did not answer. How long should I wait to call them back and why?
We want to wait at least 2 hours to call them back. We don't want to disturb carriers as sometimes they can potentially also be drivers for the company.
What did Jeff Bezos first start out selling on Amazon?
Books!
What tool is used to look up Carrier contact information?
Optimus
Where should I turn to when I have an immediate question?
This tools allows us to view carrier contact information?
What are some things that CANNOT be sold on Amazon? (Partial Credit for any correct guesses)
Full-size homes, cars, cigarettes, and live animals
What tool is used to make calls and login for the working day?
Amazon Connect
Help! I can't figure out what sites I'm covering for the day?
Quip - Remote Badge Support - Daily Dashboard - Daily Check - Groups will be listed along with sites
What does FMC do for us?
It allows us to view load and pick up times for drivers coming to Amazon sort sites.
What was Amazon about to be named?
Amazon was almost named "Cadabra," which is short for the magic term, "abracadabra."
What tool do you use to paste your data you've downloaded from Excel?
Quip
Where should I go if I forget a step to in the process?
Training Deck OR Step by Step guide found in Daily Dashboard folder
What is the purpose of this program?
To complete the badge pre-work for 3rd party drivers that are coming to Amazon sort sites. Our Team will be proactively calling carriers to collect drivers information so that we can have their information uploaded and a badge ready to use for the rest of the year.
What does Amazons logo signify?
Amazon’s logo shows a smile from A to Z in the name to signify that “the company is willing to deliver everything to everyone, anywhere in the world.