Ch. 8
Ch.9
Ch. 10
Ch.11
100

T or F: The organizational culture is also called corporate culture. 

True

100

T or F: Most jobs are filled through external recruiting, mainly through job postings. 

False

100

T or F: People are generally uncomfortable about change even in apparently minor matters. 

True

100

T or F: Values are abstract ideals—global beliefs and feelings—that are directed toward all objects, people, events, or activities. 

True

200

T or F: When Marc and Eric started a local landscaping business, they wanted to make sure their values became embedded in the organization. Marc and Eric’s company, like any organization, can accomplish this by having rites and rituals, watching how they react to each crisis, role modeling, training, and coaching.

True

200

____________ includes the activities managers perform to plan for, attract, develop, and retain an effective workforce.

Human Resource Management

200

T or F: Resistance to change is an emotional/behavioral response to real or imagined threats to an established work routine as subtle as passive resignation and as overt as deliberate sabotage. 

True

200

Because people are uncomfortable with inconsistency between their attitudes and behaviors, they will seek to reduce _____.
 

Cognitive Dissonance

300

Taylor, owner of Run Like the Wind Training Institute, does not have a formal policy about dress code and work procedures because she sees her company as a family place that is enjoyable to work for. Taylor believes that if you treat employees like family, the company will do well and grow. Taylor’s beliefs represent the core values of her organization's culture, and are known as ____. 

Basic Assumptions

300

______ occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job.

Discrimination

300

Lewin's change model consists of __________.

Three Stages: Unfreezing, Changing and Refreezing

300

T or F: People with high self-esteem take fewer risks and handle failure worse than those with low self-esteem.

False

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