Who we are
Data Wall
Speak Up
Houston, We Have a Problem!
Odds and Ends
100
Our INTEGRIS values (must get all three!)
Love, Learn, Lead
100
The spot where you can find our clinic data wall
What is the wall by Michelle's office and the break room?
100
The way important information and updates are communicated to the team within our department
What are emails, weekly clinic updates, staff meetings, pod meetings, leadership rounding.
100
Two of the five emergency drills we participate in as a clinic
What is fire, weather, medical emergency, workplace violence, earthquake
100
One of our competitors in the community
What is Mercy, OU, St. Anthony, Alliance, etc.
200
Our INTEGRIS Mission
What is "to improve the health of the people and communities we serve."
200
The strategic pillars of excellence on the data wall
What are clinical, service, operational, and team excellence
200
What you can do when you have an innovative idea
What is submit it via the Imagine INTEGRIS portal
200
What we do when "code black phase 2" is called
What is sweep our areas, place something in front of close door, evacuate to bottom of stairwell or vault in radiation oncology area
200
One way that we can recognize our peers
What is kudos, employee of the month, shout out board, etc.
300
Our INTEGRIS Vision
What is "to be the most trusted name in healthcare."
300
One of the data wall items under "service excellence."
1. Our top two priorities, 2. recommend this provider office, 3. overall provider rating (1-10).
300
How you can report ethical issues or problems
What is report to my supervisor or use the Integrity Line
300
What we do when "code red" is called
What is sweep our area, evacuate staff and patients using stairs, meet in parking lot in front of pharmacy.
300
The "five rights."
1. right patient, 2. right drug, 3. right dose, 4. right route, 5. right time.
400
Our key customers
What is patients and families
400
One of the items in the "clinical" column on the data wall
What is 1. breast cancer screening, 2. colorectal cancer screening, 3. Last hemoglobin A1C less than 9
400
The ways we can listen to our patients and get their feedback
What is continuous interaction with patients and families during the care process, as well as patient satisfaction surveys (CGCAHPS).
400
What we do when EMSA is called to the clinic
What is call administration/ front desk/ security, print demos and med list, inform supervisor.
400
Two-day class for new hires, where the Code of Conduct and ethical behavior are covered.
What is New Employee Orientation
500
One of our "core competencies"
What is 1. active community focus and service, 2. collaboration and partnerships, 3. most advanced clinical expertise
500
One of the action plans from the 2016 One Voice Employee Engagement Survey
What is 1. Communication, 2. employee recognition
500
The frequency of our Employee Engagement One Voice Surveys
What is every other year, with a smaller "pulse" survey in between.
500
Where our emergency bathroom key located?
What is in the fire extinguisher box by Mari and Michelle's office
500
AIDEMT stands for this.
What is Acknowledge, Introduce, Duration, Explanation, Manage Up, Thank you.
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