Employability Skills
Which managerial tool helps employees know whom to notify in case of a threat to both guests and staff
Emergency Plan
Which inventory control requires you to place new food products behind previously received food products on shelves?
FIFO
When preparing vegetables for a buffet, what is the correct internal temperature that must be reached?
135 degrees F
What is the proper technique to clean stationary equipment?
Wash, rinse, sanitize and air dry
What do you check when preparing to serve milk at an event
The expiration date
For a table of eight guests, how should you ensure that the correct beverages are delivered to each person?
Starting with the first guest, rotate clockwise around the table
When evaluating applications and resumes for an open position, which section will tell you whether a candidate is a good fit for the position?
Experience
The manager sends you to purchase fish. What do you need to know when purchasing this product?
You should purchase the fish from an approved, reputable supplier
What HACCP principle deals with checking food temperatures?
Monitor critical control points
Which organization requires thermometers to be placed in all refrigeration areas
Local regulatory authorities
You are serving cake and ice cream at a 4-year-old birthday party. What drinks should you recommend?
Water and milk
For a conference of 30 people, you need 5 round tables that will seat 6 people each for the meal. You will need tablecloths for the 5 round tables. Through which service provider should you order the tablecloths?
Linen supply
Martha, your chef, has been coming to work late. What are the proper procedures to terminate her employment?
Document verbal and written warnings prior to termination
What is the safest way to clean and sanitize knives in a 3-compartment sink
Wash the knives individually
What is the correct holding temperature for cold food products for a graduation party?
Below 41 degrees F
What would call for immediate closure of an area in your food establishment?
Sewer backup
For each menu item, and profit margin is set at 50%, labor cost at 20%, and food cost at 30%. For an entree cost of $12, what is the amount of food cost?
$3.60
You are preparing a wedding for 150 people. What setup is used to increase the number of guests being served?
Use both sides of the buffet line
Addressing poor performance of an employee is best done in a
Private conversation
What is the proper way to store silverware
Handles Up
Which thermometer is used to measure the surface temperature of a griddle
Infrared
What is the design principle of this food plating?
Focal Point
A case of 3-to-1 hamburgers costs $48 per case for 30 burgers. What is the menu price based on triple markup?
$4.80
What equipment should be used to set up a buffet line to keep hot foods at a safe temperature while being served
Chaffing pans
You are a new manager at a catering company. The performance of several employees needs to be reviewed. Colleen, another server, is very attentive to guests' issues but is often on her phone at events. How should you correct Colleen?
Remind Colleen of the policy requiring no cell phone use on duty
What is the minimum number of illnesses that need to be reported from the same food product to be considered an outbreak?
2
Which thermometer should you use to check the internal temperature of a roast
Bimetallic Stem
What are the two most common coffees served in restaurants
Caffeinated and decaffeinated
As a host or hostess with multiple servers, how should you seat guests in the dining room
Rotate tables with server sections
How should you obtain feedback from all conference guests on the quality of your service?
Surveys