SCAM JAMS
This scam uses phone calls from criminals posing as trusted organizations to steal personal information.
What is Vishing?
Criminals gain control of a member's legitimate online banking account through stolen credentials.
What is Account Takeover
Fraudsters often prefer this instant payment platform because transactions can be difficult to recover.
What is Zell Fraud
This financier operated the largest Ponzi scheme in U.S. history, costing investors an estimated $65 billion.
Who is Bernie Madoff
Nervousness, avoiding eye contact, fidgeting, or appearing unusually anxious during a transaction can all be examples of this fraud red flag.
What is Body language
This is the first thing an employee should do when a request seems unusual or suspicious.
What is Asking Probing Questions
This text message scam often claims there's an issue with a package, account, or payment.
What is Smishing
Fraudsters create a new identity by combining real and fake personal information.
What is Synthetic Identity Fraud
In this scam, a victim deposits a counterfeit check and sends funds back before the check is returned unpaid.
What is a fake check scam
This energy company collapsed in 2001 after using accounting tricks to hide massive debts from investors.
What is Enron
A member stays on the phone with someone throughout a transaction and follows their instructions
What is Scam Coaching
This security measure requires users to provide multiple forms of verification before accessing an account.
what is Multi factor Authentication
Fraudsters build an online relationship with a victim before convincing them to invest or send money.
What is a Romance Scam
Criminals transfer a victim's phone number to a device they control to intercept security codes.
what is a SIM Swap
Scammers love being paid with these because they are difficult to trace and nearly impossible to recover.
What are Gift Cards
This fake German heiress convinced banks, hotels, and wealthy acquaintances she was a multimillionaire socialite.
Who is Anna Sorokin
A member with no history of sending wires suddenly requests a large international transfer, requiring this additional review process.
What is Enhanced Due Diligence
Before clicking a link in an unexpected email, employees should perform this critical step.
What is verify the Sender and the Request
This psychological tactic creates pressure to act immediately, reducing the likelihood a victim will verify information.
What is Urgency
Using another person's personal information to open accounts or obtain credit is this crime.
What is Identity Theft
A criminal sends more money than required for a purchase and asks the victim to send the excess back
What is an Overpayment Scam
Employees at this bank opened millions of unauthorized customer accounts in an effort to meet aggressive sales goals.
What is Wells Fargo
Victims experiencing this may firmly believe a scammer is helping them despite evidence to the contrary.
What is Scam Manipulation
This fraud prevention practice requires a second person to review or approve certain high-risk transactions or decisions.
What is Dual Control
A fraudster impersonates an executive and requests a payment or wire transfer through email.
What is a Business Email Compromise
Fraudsters often ask members to read these temporary codes aloud because they can be used to defeat multi-factor authentication.
what is One Time Passcodes (OTP)
In this scam, victims are told to move their money into cryptocurrency to "protect" it from hackers or government action.
What is Safe Account Scam
This cryptocurrency exchange collapsed in 2022 after customer funds were allegedly misused, resulting in billions of dollars in losses.
What is FTX
An older member is making repeated withdrawals for a new friend they've never met in person, appears hesitant to discuss the transactions, and is accompanied by someone who insists on answering questions on their behalf.
What is Elder Abuse
When a member claims they are moving money because someone told them their account is "at risk," this fraud-fighting technique is most effective in understanding the full story
What are Open Ended Questions