IRA
NEW ACCOUNTS
KNOW YOUR PEOPLE
DISCLOSURES
RETENTION SCHEDULE
100

What is the minimum to open an IRA?

1,000.00

100

Which personal account has a minimum opening deposit of more than $50.00

Health savings or Platinum Advantage Invt MM 

100

Who do we send voided cashiers checks too?

Carolyn Tucker 

100

What is our Ready Reserves annual percentage rate?

14%

100

After how many days does an account automatically close if it is at a 0 balance?

20 Days 

200
How much is our exit fee for closing out an IRA?

$50


200

The account with a 1,000.00 minimum balance?

Checking plus 

200

What is the cut off time for same day credit through the ATM/ITM?

10:30

200

How long do we keep scanned proof work for?

60 Days 

300

What is the exact cut off for same year contributions? 

April 15 

300

Name six types on identifications we accept to open an account? 

Valid Driver’s License 

Valid State Identification Card 

Valid Texas Concealed Handgun License

Valid Passport / US Visa 

Valid Permanent Resident Card (Also known as Resident Alien Card) 

Valid US Military Identification Card 

Valid Mexico Matricula Consular Card 

US Employment Authorization Card 

 Texas Offender Card

300

Who do we call if we have a CIF question? 

One source 

300
FREE SPACE 

WINNNNN

300

How long do we retain wires for? 

3 Months 

400

What five benefits does a Prime Checking account offer?

1. Cell phone protection 

2. 10,000 Travel accidental death ins.

3. Identity theft

4. Roadside assistance 

5. Discounts/Cupons

400

Who do we contact with stock questions?

Lindsey Bailes 

400

What is our international transaction fee on a debit card?

1%

400

How long does a branch retain teller balance sheets for?

2 YEARS 

500

What is the max annual contribution?

6,000.00

500

Which personal interest bearing account would you recommend that earns the most interest on only 1,000.00?

Options. 

1: Checking plus

2: MM 

3.Persoal savings 

Savings 

500

Who is our CFO?

Julie Shamburger

500

Payment order of items?

1. Priority debits

2. Debit Cards 

3. ACH items

4. Checks 

500

How long do we keep foreign currency order forms?

5 Years

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