ACH
Debit Cards
Banking Before/After
Vault
Music
100
Mrs. Batman has an unauthorized ACH come out of her account.  We can dispute the charge using this form
What is a Written Statement of Unauthorized Debit?
100

This is our daily spending limit on Debit Cards, this is the daily withdrawal limit.

what is $1000, and $500?


100

An form of payment given to a customer where the funds are guaranteed by withdrawing out of their account, or paid for in cash, signed by two employees or an officer... and the light that flashes in your car telling you it might be time to get your vehicle maintenance. 

What is Cashiers Check Engine Light?

100

This is our vault limit at each branch in Columbia

What is 160,000?

100

This famous music Festival in 1969 was advertised as "3 days of Peace and Music"

What is Woodstock?

200

Mrs. Batman has this many days to dispute an unauthorized ACH. 

What is 60 days?

200

True or false, a single customer can have multiple debit cards for the same account.

What is False?


200

a number used for a specific internal ticket, such as "20" for a checking deposit slip... and the red soda that was all the craze when it came out in the mid 2000s

What is Tran Code Red Mountain Dew?


200

this is the denomination, and amount of bait money we keep in the vault.

what is 50's and 5,000?

200

No it's not Will Ferrel, but this look alike was the featured drummer on Dua Lipa's "Break my Heart"

Who is Chad Smith?
300

These are the tickets that you would use to refund an unauthorized ACH debit into a checking account

what is an MIB Debit, and a Checking Deposit Slip?

300

If a customer has unauthorized debit card purchases, they have this many days to dispute the charge?

What is 60 days?
300
Famous TV show featuring the inner workings of New York City from the criminals and Police's perspective.. and a same day transfer from one bank to another that we'll charge a $20 fee for
What is The Wire transfer
300

These are the tickets you would use to buy money from the FED

What is an MIB Credit, and a Vault Cash In


300
We're halfway there in this category.  This song was voted by VH1 as the number one song of the 80s
What is "Livin on a Prayer" by Bon Jovi?
400

We don't have a way to initiate an ACH out of a First Midwest account in the branch, but if a customer wants to set up an ACH, they can do so this way.

what is through Billpay, in our online banking?

400
To credit a customer back for an unauthorized debit card charge, we will use these tickets.

What is a "Debit Card Chargeback" GL Debit, and a checking deposit slip?

400

The greatest Superhero movie ever made, and the thing we check every weekday morning and log any deposits we find.

What is the Dark Knight drop?

400

According to our audit guidelines, we need to hand count this percentage of 1's in our vault for an audit

what is we "Fan for reasonableness"

If only the government could just fan my taxes for reasonableness.. am I right or am I left??

400

With the Jaws Theme, Star Wars, and Indiana Jones Scores.  This Composer is recognized as the greatest film composer of all time

Who is John Williams?

500

When you see an ACH pending in an account, the customer has access to the funds after this many days.

What is, it's available the same day?

500
A customer wants to dispute a charge from an online company, they signed up for a free trial, and forgot to cancel.  How would we process this dispute.

What is, We can't dispute this. The only things we can dispute are unauthorized charges, the customer signed an agreement for this company to take the funds from their account. 


500

Another term for a "universal banker"... and the 70s/90s band that promised to "Keep on Lovin you"

what is a CSR-EO Speedwagon

500

along with our bulk cash.  This is another thing that has to be kept in our vault under dual control.

what are unused Safe Deposit Box keys?

500
When Bob Dylan was wide awake, and didn't have any travel plans.  He invited this gentleman to serenade him.

Who is "Tambourine Man"

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