All Clear
What is the All Clear Signal?
Carter Bank Logo cardstock located in the training room window and Drive Thru shade pulled.
Where are Robbery Kits Located?
Taped to the side of desks and in the top drawer of teller line drawers.
Where are extra robbery forms located?
Red folder behind the printer on the teller line.
What do you do if you do if you are the FIRST person to enter the parking lot in the morning?
Drive around the building, look for for signs of damage such as broken windows, doors, ATM Damage etc... Look for person(s) hiding in bushes etc... park in the closest parking spot near the front door. With your key in hand, exit the vehicle and enter the building. Lock the door behind you, go to the alarm panel and disarm premises ONLY. Do the morning check and set the all clear. Initial the log.
How often do we test the security system?
Monthly
What do you do if the All Clear is not set after awhile?
Drive over to the park located behind the Bank and call into the branch.
What YELLOW folder under each phone and what do you do with it?
Hostage/Bomb Threat Extorsion sheets.
Waive the cardstock located in the folder to whichever applies to the scenario.
What do you do if the associate inside the building in the morning says that our meeting has a certain time?
Hang up, call 911, call your Manager. STAY AT THE PARK!
What time is the branch to open each morning and close each evening?
8:57am and 5:03pm
What do you do if you are NOT the first person in the parking lot?
Drive around and wait for the all clear to be set. After all clear is set, go park, exit your vehicle with key in hand, and enter the building, lock the door behind you.
How often is the all clear changed?
Quarterly
What is the Duress Code?
One number up from your given security code.
How often is security reviewed?
Quarterly
What do you do if you are closing the branch? (example: closing DT on Fridays)
Make sure the move your car to the nearest parking spot to the entry door, prior to closing the branch.
When exiting the building: Make sure no suspicious cars/person(s) are in the parking lot. With your keys in hand, exit the building and lock the door behind you and walk directly to your car. Close and lock car doors immediately and exit the parking lot.
Where is the Key/Combo log located?
What is the number that you dial, following the branch number to get the call to go through if it is before or after hours?
99
What do you do immediately following a Robbery?
Lock the doors, press the "hold up" button even if it has already ben pressed, follow procedures in Robbery Kit.
How often is security changed?
As needed
True or False:
The vault has to be closed and logged BEFORE the inspection check is done each day.
False. Inspection is to be done first, immediately after closing the branch for the day.
Where is the Premise Key Log located?
In the managers desk.
What question do you ask when you call into the branch in the event that the All Clear is not set?
"What time is our meeting today?"
What Assignment in the Robbery Kit is only designated to Branch Manager or Designee?
Assignment 4
What do you do if the associate says "there is no meeting today."
Drive back AROUND the building and wait for the All Clear to be set before entering.
What are you initialing for when you do the Inspection Check every evening?
There are no outside person(s) in the building, security cameras are ON and recording.
If you need to go outside to your car, mailbox, etc.. You can take your keys with you. True or False?
True. Be sure to lock the door behind you when you walk out.