Hitting these two keys opens up a card from the queue
What is Ctrl and F9
100
To place a travel notice you go to this screen
What is MTWS
100
The username BCCCXH belongs to
Who is Chandler Hess
100
The VISA PAS TOOL icon is also referred to
What is Prepaid / My Spending Cards
100
To add a Security Watch to a card you would
What is type "ACW" in the command field or go to MASC and type "SF" next to "watch"
200
To update cardholder info you go where?
What is the WAGN screen
200
The main account number can be found on this screen
What is WAGN
200
The code for Bin # 441251 for sending letters is
What is ATM
200
The link for B.C. Procedures is found where?
On the left side of the screen 3rd one down
200
To look up and Admin on a Corporate card you would
You would first go to the WAGN Screen on TSYS and hit enter on the main card number and the admin name will appear, then you would click the TCI Icon on SharePoint, then paste the card number, then click the drop down box and find that admin
300
What is the name of the screen in which you are able to type more notes
What is AAME
300
The extension for Corporate cards is what?
What is 27180 - 2 - 0
300
To reset the password for Mainframe you call
What is extension 28500
300
According to the SharePoint main page, our AR % is supposed to be
What is 5% or less
300
To add a 72 hour pass on VCAS you would
Login to VCAS, paste card number, check the charge as "GOOD" then hit the 72hr Pass icon
400
Screen name IAED stands for
What is Inquire Account Event Detail
400
On the TCI system, explain how you would find the main credit limit
You would click an admin name, then click calling on behalf of the cardholder, then hit next, then hit the Corporate Summary tab
400
If the cardholder calls in and reports the fraud before we catch it, this must be done
What is check the customer called us box in Casetracker and fill out fraud analyst form
400
To view an image of a convenience check, you must click this icon.
What is Research and Adjustment
400
Clicking this will tell you what my spending card number was actually used for a specific charge
What is the blue Icon next to the charge
500
To do a limit increase for $25,000, what code is typed
What is TWL3
500
Susan Delgado is the admin for what company?
What is American Century
500
An SF watch blocks all transactions except for
What is an 0150 - PNAD / Commerce ATM's
500
To view a Signature Card, you must click this icon
What is Retail Image Viewer
500
To activate a card you would
What is go to MACV and type "Y" in card verified field