What is a bank Account?
A place to store your money
What is the primary responsibility of a bank teller?
Processing customer transactions such as deposits and withdrawals.
I am responsible for running and managing the bank. Who am I?
What is the Bank Manager.
What king of personal information should you never share?
Ex: bank account #, Pin #, Social Security #
What is a record of transactions for a bank account?
Bank Statement
What does it mean to withdraw money from the bank?
To take money OUT of the bank.

What is the expiration date?
05/15
I am responsible for keeping the bank and the customers safe. Who am I?
I am the security officer
Automatic deposit of a paycheck into a bank account
Direct Deposit
What is the amount of money in a bank account called?
Balance
What does it mean to deposit money?
Putting money IN the bank

Where is the credit card number located? Where else could it be located?
In the middle of the card. On the back
I help the customers with banking needs. You can get change from me, or money directly from your account. Who am I?
I am the bank teller.
What age can you open a savings? What age can you open a checking?
Any age as long as there is a parent or guardian on account. 16
What is a book that holds checks and deposit slips?
Checkbook?
What is an overdraft?
Withdrawing more money than what is available in bank account
Name one document a bank teller might use to verify a customer's identity.
Driver's license, passport, or government-issued ID.
I am responsible for handling issues with cards
I am in the card department
What is something the bank teller will need in order to complete your request?
The bank teller will need your account information, bank card, and identification.
What is a ledger that holds account transactions?
Check Register
When you borrow money from the bank, the bank might require you to pay what?
Interest
What are some essential skills needed to become a successful bank teller?
Attention to detail, mathematical aptitude, excellent communication skills, and customer service abilities
I am responsible for assisting customers over the phone. Who am I?
Call Center
What do special colors and watermarks on money prevent people from doing?
Making counterfeit money
I am a convenient machine that you can get money from if you visit outside of business hours
ATM (Automatic Teller Machine)