Branch Management
Who is the Branch Manager for Oxford Road?
Hewan Lewis
List three transactions which can be done at the ABM.
Deposit
Withdrawals
Transfers
Balance Enquiry
Mobile Top-up
All customers are strongly encouraged to ____ ____ ____ before entering the branch.
wear face mask
Based on message from our President and CEO, this is top priority ____ _____ _____.
Health and Safety
Who is the Branch Manager for Cross Roads Branch?
Michelle Senior
What is new ABM withdrawal limit since Covid -19?
J$100,000.
Since Covid -19, Business Banking Deposits over this amount must be done using the Night Depository?
J$300,000.
If you are considered high-risk you should be working from home? List persons who are high risk?
(>65 years old, or persons with chronic and autoimmune diseases)
Who is the Branch Manager for Liguanea Branch?
Andrea Douglas
Name two additional features which were added to ABM services, since Covid-19?
Credit Card payments
Loan payments
Third party transfer
Senior Citizens and customers with disabilities will be accommodated in the branches between this time?
What is 8:30 to 9:30 a.m.
If you have experienced any symptoms of COVID-19, you should stay at home for how long? List three symptoms?
14 days
Fever
Soar throat
Headache
Joint pains
Loss of taste and appetite
Who is the Branch Managers for Negril and Savanna La Mar Branches?
Andrea Rhule - Negril
Caswell Dawes - Savanna La Mar
Name four features of Mobile and Online Banking?
Bill payment
Loan payment
Funds transfer between personal accounts of to any account at a local bank
Mobile phone top up
Review of account balance and account activity
True or False
Transactions using online and mobile banking are currently free of charge?
True
What are three of the Covid-19 measures which are implemented in the Branch network to protect staff?
Plexiglas at the Teller and Customer Service Areas
Face Mask and Shields for customer facing staff
Sanitizers at workstation and other central areas
Additional sanitization of bathrooms and lunch rooms
List the Bank's three (3) District Vice Presidents?
Carl Bright
Dane Bucknor
Yvette Anderson
How many ABMs islandwide does Scotiabank has?
272 AMBs
What support was grated to our CCBC customers who were impacted by COVID 19?
Temporary principal payment relief on term loans of up to six (6) months
Increased working capital lines of credit
No loan fees for additional working capital for businesses impacted by COVID 19.
What are the safety tips before using the elevator?
Sanitize your hands
Adhere to the elevator capacity
Maintain your distance from the other person in the elevator
always wear a mask