What does ACH stand for
Automated Clearing House
What is the name of C1's CEO
Rich Fairbank
What is the numerical range of a person's credit score?
300 - 850
Conveys information in an inspiring manner
Communication
What is the name of Ashica's Dog
Whiskey
What is another word/phrase for a Time Account?
Certificate of Deposit aka CD
How many Cafes are in the West Region?
17
What does FDIC stand for?
Federal Deposit Insurance Corporation (FDIC)
Collaborates and partners within and beyond one’s team; builds productive relationships with others
Teamwork
What is Ashica's favorite color?
Red
What is the difference between APR and APY?
APR (Annual Percentage Rate). The total annualized cost of a loan. Interest you pay to the bank
APY (Annual Percentage Yield). The annual yield earned on a deposit account. Interest the bank pays to you
What bank did C1 acquire that originally came up with the Cafe concept?
ING Direct
What is the current FDIC protection per person?
$250,000 per depositor
Focuses on what matters and readily owns decisions
Results Focus
How old is Ashica?
38-ish
What does the term "Grace Period" mean when talking about CDs?
Refers to the period after the maturity date of a certificate of deposit when you can withdraw funds without penalty.
What two states are the 360 call centers located?
Delaware and Minnesota
What is regulation DD?
Regulation DD requires we quote the Annual Percentage Yield (APY) to all Customers, including the interest rates and service charges, to allow Customers to make informed decisions about our products
Leverages existing work and ideas; does not “reinvent the wheel”
Problem Solving
What is the name of Ashica's husband?
Sonny or Daniel
What is the difference between a personal check and a cashiers check?
Personal check is NOT guaranteed
Cashiers check is guaranteed funds
When was Capital One founded?
1988
What is regulation D?
The limit of 6 transfers from a Savings Account is a Federal Reserve regulation
Balances Excellence and Do the Right Thing when making decisions
Lives the Values
What city did Ashica live in before moving to Roseville?
Hayward