Kessler Collection
Cheers
Let's set up!
What's your Function?
Striving for Excellence
100
Inspiring Places, Intuitive Service, Exuberant Guest
What is the mission statement?
100
A bar in which the client pays a per person price for each guest
What is an open bar?
100
A very large pad designed for taking notes in a large group setting so that all members of the group can follow along
What is a flip chart?
100
A document outlining all event details and instructions a venue would need to successfully execute an event
What is a BEO?
100
This phase is most commonly used as a acronym for TEAM
What is "together everyone achieves more"
200
Daily postings that includes GSS scores, occupancy, and important announcements
What is the Kessler Connection?
200
An item or substance used as a decoration or embellishment and often a flavor component on a prepared drink
What is a garnish?
200
A seating arrangement designed for working luncheons or presentations where participants will need to take notes. Chairs are only placed around half of the table to prevent participants from having to turn around to see the presentation
What is crescent rounds?
200
The minimum number of meals to be paid for by the client, even if some are not consumed
What is the guarantee?
200
A Food & Beverage server keeps himself and his uniform clean, maintains good posture and avoids eating in front of the guest. This is a example of...
What is professional behavior?
300
Only available at the MOFP this interactive activity is voted the #1 thing to do on trip advisor
What is the 700 Kitchen Cooking School?
300
A ritual in which a drink is taken as an expression of honor or goodwill
What is a toast?
300
A removable divider placed in meeting spaces to create smaller meeting areas.
What is an air wall?
300
A type of service where food is artfully set out on individual plates by the Chef and then served to seated guess
What is a plated meal?
300
These items are usually found in this order red, white, blue, yellow
What are sugar packets?
400
Richard Kessler served as President, CEO, and Chairman of this company after college from 1975-1984
What is the Days Inn?
400
This bar package contains Absolute Vodka, Dewars Scotch, Captain Morgans Rum, Jack Daniels Whiskey, and Bombay Sapphire Gin
What is a Premium Bar Package?
400
Originating from the french word chauffer "to make warm" this item is often used on buffets as a heating element.
What is a chafing dish?
400
A meeting room or suite reserved to entertain guest and encourage networking during the down time of an event, such as in between sessions or after an evening reception or dinner. Usually includes refreshments.
What is a Hospitality Suite?
400
This item is used to protect beverages from splashing on guest
What is a splash guard?
500
This is the college that Richard Kessler graduated from with a Bachelors and Masters degree in Industrial Engineering and Operations Technology
What is Georgia Tech?
500
A cocktail containing vodka, cranberry juice, and grapefruit juice
What is a Seabreeze?
500
This item can add a unique display element to any buffet it can be used to hold food, dishes or decorative accessories.
What is a riser
500
A large meal or feast, complete with main courses and desserts. It usually serves a purpose such as a charitable gathering, a ceremony, or a celebration, and is often preceded or followed by speeches in honor of someone.
What is a Banquet?
500
The phase "white is always right" is a way to remember this service standard
What is position of salt/pepper shakers?
M
e
n
u