Table Setting & Place Settings
silverware should be placed how far from the edge of the table
1 inch
What is the proper way to carry a tray
maintain a stable base by holding the tray with your non-dominant hand underneath and your dominant hand for support on the side
What should a server never be CHEWING during an event
Gum
What to maintain, along with a smile, when speaking to guests
Eye contact
What is the standard distance required between diners at a table for their comfort?
minimum of 24 inches
in a place setting, the fork to be used for an appetizer salad should be placed
left of the dinner fork
What side do you clear a guest's plate from
From the right-side facing the guest
What should a server never have on during a shift
Headphones/Air pods
What to do immediately when a guest asks a question and has an issue
listen carefully and identify a solution
15 min before serve time
The item the water glass is placed directly above what in a standard table setting
The dinner knife
What is the proper way and side to serve a guest food?
Left Side, with Left hand facing guest
Servers are in the room present as the event is proceeding. What are the correct actions as we wait for the next course?
Serve water to guests and wait for signal to clear. Servers should be able to take cues from others in the room if they are observant
A key indicator of good service in catering, besides timely responses
Attention to detail
When do you light a chaffer dish
15-20min before you put food in it
Where is the champagne glass placed on a table during a wedding
Where is the wine glass placed on a table during a wedding
What is the proper way to serve a guest a beverage
From the right-side facing guest
what do you do with your hair if it's longer than shoulder length.
tied back or pulled up.
In formal settings, guests appreciate this, alongside polite service
Consistency
Banquet housemen are responsible for ensuring the banquet room is in this condition before guests arrive
Clean and organized
What is the placement order for glassware?
Glasses are typically arranged from largest to smallest and in the order they will be used, starting with the water glass, then the white wine glass, red wine glass, and finally the champagne flute.
The most appropriate way to hold dishes when serving is by the?
the rim of the plate
What banquet servers should avoid doing, according to banquet service guidelines.
What is important to do before serving food to a guest to ensure it's satisfactory.
verify the order, know the menu, and be aware of dietary restrictions.
Banquet housemen may be responsible for setting up these areas for food and beverage service.
service stations/Queen Mary