Time Clock & Call-In Procedures
Coffee Kitchen
Equipment
Plated Meals & Buffets
Misc.
100

All employees should be in full ________ before clocking in.

What is Uniform?

100

All breaks should be set at least _________ before the designated start time.

What is 30 minutes?

100

Where water coolers are stored when not in use at ICC.

What is the 2nd floor warehouse?

100

This individual(s) serves as the eyes & ears on the floor of any function - delegating responsibilities & making sure the team stays on task.

What is the function captain(s)?

100

These are the two designated smoking areas for employees at ICC.

What is outside dock I under the railroad track and outside dock F on the ramp?

200

The minimum amount of time before your shift that you are able to call-in.

What is 2 hours?

200

An accurate record of these should be kept on each BEO to be turned in at the end of the night for processing.

What are adds & returns?

200

Where popcorn machines are stored when not in use at ICC.

What is the small storage room inside the 2nd floor warehouse?

200

Buffet lines can be made more visually appealing using these.

What are lifts?

200

This is how you can tell if stewarding completed a pull sheet for your event at ICC.

What is if a there is a pull sheet stapled to your coffee kitchen BEO?

300

The amount of time that you may clock in prior to or after your scheduled start time.

What is 15 minutes?

300

This individual is responsible for delegating daily tasks and break assignments in the coffee kitchen.

What is the coffee captain?

300

Where full linen bins should be placed at ICC.

What is at the top of the hill near the kitchen service elevator?

300

These are used during china events to collect cleared dishes.

What is tray jacks?

300

This is where you can pick up menu cards for your function at ICC.

What is the banquet office?

400

A doctor's note must be turned in to banquet management on an employee's _________ following the absence.

What is first day back?

400

Before clocking out for the day, coffee kitchen staff should be checking in with these two individuals.

What is the coffee captain & a banquet manager/supervisor?

400

These are made of cast iron & should be hand-washed after each use.

What are bon chef pots?

400

Back-of house areas should be kept tidy and be hidden behind one of these.

What is a rolling wall?

400

This is "Thank you, see you later!" in Spanish.

What is "Gracias, hasta luego!"

500

What you must fill out if you miss a punch in.

What is a time clock edit form?

500

Name at least 3 of the closing tasks for each day in the coffee kitchen.

What is remove any trash/dumpster, floors are clean & dry, coolers & storage areas are locked, coffee urns/bubbles are washed, etc.?

500

These often get pushed around, so they should be cleaned frequently - both before and after use.

What are carts?

500

This element of the uniform must be kept on at all times - even during function set-up.

What are jackets?

500

What is the ICC banquet supervisor phone number?

What is (317)-864-2621?

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