When should you refill a buffet item?
when it is 1/2 full?
Where do you find table clips?
A Closet
In what order do you start serving?
Women, children, then men.
What does BEO stand for?
Banquet Event Order
When should you use 120 rounds?
Evening events
How long should a buffet be out?
no more than 2 hours
Which rooms do you vacuum at the end of your shift?
all rooms that are being used and all hallways.
Which side to you serve? Which side do you buss?
Server from the left. Buss from the right.
When should the room be hands off?
30 minutes before the event begins
What is the standard in every room unless stated otherwise?
when should you light the chaffers?
1 hour prior to it starting
What is to be found in A closet?
Coffee station items, jack stands, clips, buffet labels, tents, candy, pens, pads.
When bussing salads what else should be bussed?
Salad forks and dressings.
Why is it important to follow the BEO?
It is a sign contract
What 9 items belong on a coffee station?
Urns, Sugar, Stir sticks, trash, napkins, mugs, tea, drip trays, tags
What buffet does not include hot food?
LA continental, salad & sandwich, boxed lunches, active start
Where can you find empty linen bags?
1. go to housekeeping 2. kitchen rag rack 3. rainbow room, if you cant find any use trash bags.
What should you not be doing while service is happening?
Standing around
What is AZRA set?
2 8fts, theater 30, water station, whiteboard, 1 4ft, red boxes, metal AZRA rack, extension cord, and power strip.
What is a full set?
Small fork, big fork, knife, spoon, dessert fork, and napkin, b&b plates, b&b Knife
How many hot items are in the 'Taste of Mexico' Buffet ? List them
When finishing the shift, list the server station duties?
Wipe down counters, empty coffee/ tea, put away silver, remove all food, Sweep, Mop, Flagstorage
Drinks, dessert fork, and napkins
A guest is vegetarian, there are no veg. meals on the BEO, what do you do?
Tell the Captain on duty, try to accommodate the guest to the best of your ability.
What steps are taken for a refresh?
Buss all tables, remove pitchers, replace all gobbies, change linen (if needed), empty trash, and vacuum.