Ingredients
Extraction
Milk Aeration & Temperature
Maintenance& common mistakes
Order of service
100

What is the ideal temperature range for storing fresh milk in the refrigerator?

0–4°C

100

How long should a standard espresso extraction take?

25-35 seconds

100

What is the target ideal temperature to steam milk to?

65°C (or 60–65°C)

100

What must you do to the steam wand immediately before and after steaming milk?

What is purge it?

100

What is the very first step in the Order of Service before grinding coffee?

What is preparing the service tray (collecting saucers, teaspoons, and clean cups)?

200

Why should coffee beans be stored in a cool, dark place rather than in the fridge or freezer?

moisture damages the beans

200

The top of a freshly pulled espresso shot made of emulsified oils and gas.

What is crema?

200

Where should the steam wand tip be positioned to create glossy microfoam?

just below the surface of the milk

200

What mistake happens when a barista tamps coffee grounds unevenly or too lightly?

What is under-extraction (or causing a fast, watery shot)?

200

In what order should you prepare milk-based drinks versus black coffees when making a multi-drink order?

What is milk-based drinks first, black coffees last?

300

Why do coffee beans needs to be ground fresh?

Oils and aromas break down within 15 mins of grinding

300

If an espresso is under-extracted, what flavour profile will it typically have?

 sour & weak

300

 At what temperature does steamed milk begin to develop a burnt flavour and ruined texture?

70°C and over

300

Why might you need to adjust the grinder setting daily?

to account for changes in weather, humidity, or bean age?

300

Why are black coffees, such as an espresso or long black, always prepared last?

because they lose their crema and heat quickly?

400

What happens to the natural oils and aroma of coffee beans as they get old?

they are lost, leading to flat, bitter, or stale coffee?

400

What grind size and tamping adjustments should you make to fix an over-extracted espresso?

a coarser grind and tamp more lightly

400

What two bad qualities result from over-aerating milk by incorporating too much air during steaming?

big bubbles and a bubbly/frothy appearance

400

What happens if a barista forgets to purge the steam wand after heating milk?

Milk residue burns and builds up inside the wand

400

When making a long black or Americano, which ingredient goes into the cup first before adding the espresso shot?

What is hot water?

500

What happens to milk in the summer, making it harder to froth?

It has a lower fat and protein content due to the diet change of the cows.

500

Name two distinct characteristics of the crema on an over-extracted espresso?

thin, dark brown, broken, or spotty

500

How does cappuccino milk foam differ from flat white milk foam?

What is it is thick and velvety (rather than fine microfoam)?

500

Why does using stale or improperly stored coffee beans fail quality standards?

What is because they lose natural oils and produce flat, bitter, or stale coffee?

500

Name two quality checks that must be done during the "Final Check" before serving drinks to a customer.

What are checking that crema is intact/milk foam is smooth, cups are clean, handles are aligned, or spoons and saucers are in place?

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