No Place Like WholeHome™
As a WholeHome™ Member you never pay these, ever.
What are overtime rates.
Be willing to help others and show appreciation for assistance provided is a core tenant of this core value.
People-First
This former General Contractor, Carpenter, and Home Performance Expert now leads the way in fireplace sales.
Who is Dan Allison.
This type of system from Daikin uses one outdoor unit connected to one indoor unit, making it a simple and efficient solution for a single room or space.
What is a single-zone ductless system.
Do this when a customer says, “I need to talk to my spouse,” and they are not present during the appointment.
What is reset an appointment.
WholeHome™ Members receive this on parts replaced for as long as they maintain their membership.
What is lifetime replacement.
Develop trust in all relationships—be tactful yet truthful is a key component to this core value.
What is relationship-focued
Hailing from beautiful British Columbia, this fireplace brand can operate on AA Batteries and without direct power.
What is Valor.
Daikin’s inverter technology allows systems to do this instead of constantly turning on and off, improving comfort and efficiency.
What is modulate (or vary) compressor speed.
Offering this might help a customer that is concerned about unexpected repair costs and wants peace of mind moving forward.
What is a WholeHome™ Membership
As a WholeHome™ member, you get this percentage off for Chimney Cleaning
What is 10%
Hold yourself and others to the highest ethical standards, is a way to keep this core value going strong.
What is Trustworthy
These four fuel types are the most common ones used in fireplaces and stoves.
What are gas, wood, pellet, and electric.
Daikin is a global leader in this next-generation refrigerant, which has lower global warming potential than R-410A and is becoming the new industry standard.
What is R32
You have to do this when a homeowner is comparing your estimate to another company and says, “You’re higher.”
What is differentiate value, not lower price?
Essential members pay this for a dispatch fee.
What is $119.
Demonstrate respect through regard for others’ work, level of understanding, and personalities, will make this core value shine.
What is Mindful.
Installing one of these into a brick fireplace can help improve heating efficiency.
What is a Gas Insert.
This Daikin product category combines heating and cooling into one system and is central to electrification efforts and utility rebates in the Pacific Northwest.
What are Heat Pumps.
When a customer is stressed out about the price because this was an unexpected expense. Salespeople can offer these to help ease their mind.
What are financing options, or flexible payment plans.
These two Barron partners provide pest control and propane services.
Who are VanderYacht and Arrow
Establish a plan, define actions & milestones, and benchmark continuously— set goals, is a great way to keep on track with this core value.
What is Growth-Oriented.
This brand makes up more than half of Barron's wood stove sales.
What is Quadra-Fire.
This Daikin control strategy uses discharge air temperature, return air temperature, and coil temperature to continuously adjust system output for comfort and efficiency.
What is adaptive control logic.
You could use this tool when a customer says, "Just fix it for now,” but the system is old and likely to fail again soon.
What is cost-to-keep.