AME
Ramp Agents
Human Factors
Safety and PPE
Tools and Equipment
100

What does AME stand for?

Aircraft Maintenance Engineer

100

What do ramp agents load and unload?

Baggage, cargo, freight, mail, etc.

100

What does the term “Dirty Dozen” refer to in aviation safety?

12 common human error factors

100

What does PPE stand for?

Personal Protective Equipment

100

What category of tool is a ball-peen hammer?

Striking Tool

200

Name one of the systems AMEs regularly inspect on an aircraft

(e.g., electrical, fuel, flight controls)

200

What piece of equipment is used to tow aircraft?

Pushback tractor/tug

200

A technician rushes a task due to flight delays. What Dirty Dozen factor is involved?

Pressure

200

Name two types of PPE used on the ramp.

Gloves, hard hat, safety glasses, high-vis vest, steel-toed boots, etc.

200

Name one example of a power tool used by AMEs.

Pneumatic drill, air wrench, flathead screwdriver, hacksaw, etc.

300

What type of maintenance involves quick repairs that keep the aircraft in operation?

Line Maintenance

300

Why is accurate weight distribution important when loading cargo?

To ensure safe balance and flight performance

300

What can happen if team members don’t coordinate during a job?

Miscommunication, errors, injuries

300

What’s the first step before using PPE?

Inspect for damage and ensure proper fit

300

What type of tools are powered by compressed air?

Pneumatic Tools

400

What type of system does an E license let you work on?

Avionics - electrical

400

Name two types of GSE (Ground Service Equipment) a ramp agent might use.

Belt loader, GPU, refuelers, water and toilet trucks, jetways, etc.

400

What Dirty Dozen factor involves failing to speak up about a safety concern?

Lack of Assertiveness

400

What should you do if a tool is broken or a piece of PPE is defective?

Remove from use and report it

400

What does FOD stand for? Why is it a threat to safety?

Foriegn Object Debris. Can cause damage to engines, aircraft systems, or injure personnel. It can lead to costly repairs, equipment failure, or accidents.

500

Why is it important for AMEs to document every task they perform?

For safety, traceability, and regulatory compliance

500

What risks do ramp agents face when working in winter conditions?

Slips, frostbite, reduced visibility, etc.

500

What factor is at play when someone says, “We’ve always done it this way”?

Norms

500

What Canadian regulation outlines workplace safety requirements?

COHSR – Canada Occupational Health and Safety Regulations

500

What’s the difference between striking and cutting tools?

Striking tools apply force; cutting tools remove material

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