Reflecting and Paraphrasing
Is you day going good?
What is a closed ended question?
What is rapport?
Zooming in on the emotions behind the story.
What is focusing?
Repeat your understanding of what is said.
What is paraphrasing?
Be calm and ready. Put your feelings out the way.
What is being well prepared?
What are feeling words?
Tell me, how is your day going?
What is an open-ended question?
Be there for the student and try to see how the student feels and sees things.
What is offering empathy?