Section 1
A company's documented philosophy is called its _____.
a. business plan
b. administrative structure
c. organizational structure
D. mission statement
D. mission statement
Most employers advertise job openings _____.
a. in the local newspaper only
b. at the front desk
c. on the Internet
d. directly on the organizational chart
c. on the Internet
A common problem on the job site that contributes to delays is _____.
a. closed-mindedness
b. fear of change
c. absenteeism
d. personality conflicts
c. absenteeism
To resolve a conflict with a co-worker, it is best to _____.
a. immediately tell your supervisor
b. first admit there is a conflict
c. ignore it
d. think about it for a while
b. first admit there is a conflict
The time to learn about a potential employer is _____.
a. before the application is submitted
b. before the interview
c. during the interview
d. during the first week of employment
a. before the application is submitted
Critical thinking is the process of _____.
a. evaluating information, then reaching a conclusion or making a decision
b. searching for jobs, then applying and interviewing
c. distrusting new ideas
d. evaluating the need, then developing business
a. evaluating information, then reaching a conclusion or making a decision
If you see a potential source of delay on a project, _____.
a. ask a co-worker to determine the problem
b. stop working on your task until the problem is solved
c. notify your supervisor immediately
d. monitor the problem until it reaches an urgent stage
c. notify your supervisor immediately
It is not professional to offer constructive criticism if you _____.
a. do not know the other person
b. cannot get along with the other person
c. cannot suggest an alternative method
d. give an opinion
c. cannot suggest an alternative method
When preparing a resume, you should _____.
a. use a font that is very creative and expressive
b. format the information chronologically
c. avoid any use of bulleted lists
d. not mention any certifications until an interview begins
b. format the information chronologically
You will never stop learning better ways to solve problems if you are open to _____.
a. overtime
b. promotion
c. change
d. evaluation
c. change
The way you speak, act, and interact with others is referred to as your _____.
a. work ethic
b. fear of change
c. professionalism
d. self-presentation skills
d. self-presentation skills
A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of _____.
a. racism
b. age discrimination
c. sexual harassment
d. bullying
d. bullying
During a job search, it is a good practice to _____.
a. apply for positions that require less skill to better your chances
b. apply for positions that require greater skills to show your potential
c. avoid any jobs that will likely require additional learning
d. look for jobs that match your skills and experience
d. look for jobs that match your skills and experience
When a problem-solving team includes a close-minded person, that individual is one who _____.
a. does not get along well with others
b. lacks work ethics
c. tries to sabotage the project
d. distrusts any new ideas and resists change
d. distrusts any new ideas and resists change
Being dependable means _____.
a. showing up for work on time, every day
b. reporting co-workers who stretch out lunch hours and breaks
c. leaving work early once you've finished a task
d. finishing tasks no earlier than their scheduled date
a. showing up for work on time, every day
Working with others to meet common goals is an example of _____.
a. teamwork
b. technical skills
c. critical thinking
d. behavioral skills
a. teamwork
Before employment begins, candidates for construction jobs must often _____.
a. pass a rescuer's and first aid test
b. take and pass a drug test
c. pass a driving test
d. be capable of lifting their own weight
b. take and pass a drug test
The first step to solving a problem is to _____.
a. find a solution
b. define it
c. ask for help
d. have a plan
b. define it
Conflict resolution is considered to be _____.
a. an important relationship skill
b. a sign of a good welder
c. unacceptable in the workplace
d. a sign of weakness
a. an important relationship skill
Being self-confident and an effective communicator are signs that a worker may be a(n) _____.
a. bully
b. leader
c. ineffective craftworker
d. undependable
b. leader