Make-up removing, Cleansing & toning
Skin analysis
Steaming & Exfoliation
Facial mask & massage
Ending off the facial
100

What is the main purpose of make-up remover?

To dissolve and remove surface make-up, dirt, and oil before cleansing.

100

What is the main purpose of skin analysis during a facial?

To determine the client’s skin type, condition, and needs before treatment.

100

What is the main purpose of facial steaming?

To soften the skin and open pores for easier deep cleansing.

100

What is the main purpose of a facial mask?

To target specific skin needs such as hydration, purification, or soothing.

100

What is the main purpose of a moisturiser?

To hydrate the skin and lock in moisture.

200

Why is it important to double cleanse?

The first cleanse removes make-up and impurities, and the second cleanse deeply cleanses the skin.

200

What skin type produces excess sebum and appears shiny?

Oily skin.

200

How long should steaming generally last during a basic facial for an oily skin?

10 min

200

What is one benefit of facial massage?

Improves circulation, relaxation, and helps with product absorption etc.

200

Why should serums be applied before moisturiser?

Serums contain concentrated active ingredients that penetrate deeper before sealing with moisturiser.

300

What is the correct direction when cleansing the face?

Upward and outward movements to avoid pulling the skin downward.

300

Name two things you should check for when performing a skin analysis.

Skin type, skin condition, texture, hydration, sensitivity, or visible concerns.

300

Why should you avoid steaming clients with couperose (broken capillaries) or sensitive skin?

The heat can worsen redness, irritation, or dilate capillaries further.

300

In what direction should facial massage movements generally follow?

Along muscle lines, upward and outward, avoiding dragging the skin.

300

What does SPF stand for?

Sun Protection Factor

400

Name two benefits of using a toner.

Balances pH, removes leftover residue, tightens pores, and prepares skin for treatment products.

400

How does lighting affect an accurate skin analysis?

Good, even lighting allows proper observation of texture, colour, and skin conditions.

400

What is the main function of exfoliation?

To remove dead skin cells and promote cell renewal.

400

Name two contraindications for facial massage.

Acne, open wounds, sunburn, skin infections, or severe inflammation.

400

What is the difference between a day cream and a night cream?

Day creams protect and hydrate; night creams are richer and focus on repair and regeneration.

500

Some toners contain alcohol, while others are alcohol-free. Why might you choose an alcohol-free toner for certain clients?

Alcohol-free toners are gentler and suitable for dry or sensitive skin types to avoid irritation or dehydration. Strip sebum = impaired acid mantle etc.

500

What are two common contraindications you might notice during skin analysis that would require modifying or avoiding a treatment?

Open wounds, active acne, eczema, infections, sunburn, or recent chemical peels. etc.

500

Name two types of exfoliants and explain how they work.

Granular, AHA & Enzyme + Explanation of how they work 

500

Explain how different mask types work (e.g. clay vs cream mask).

Clay masks absorb oil and impurities (good for oily skin); cream masks nourish and hydrate (good for dry or mature skin).

500

Why is sunscreen important even on cloudy days or indoors?

UV rays penetrate clouds and windows, still causing premature ageing and damage.

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