Communication
What type of communication ensures both sender and receiver fully understand the message?
Effective communication / mutual understanding
What leadership style involves shared decision-making?
Democratic leadership / participative leadership
What type of conflict can improve team performance?
Constructive conflict
What type of trust is based on reliability and consistency?
Cognitive trust
A team finishes tasks fast but quality is low. What’s the issue?
Lack of attention to quality
What barrier occurs when people interpret the same message differently?
misunderstanding, interpretation gap
What is the main goal of transformational leadership?
Inspire and motivate change
What strategy involves both sides giving up something?
Compromise
What is social loafing?
Reduced effort in group work
One expert dominates decisions. Risk? Why?
Lack of diversity in ideas
What communication technique involves repeating or summarizing what someone said?
Paraphrasing
What leadership skill involves assigning tasks effectively?
task distribution, responsibility sharing
What is the first step in structured conflict resolution?
Identify the problem
What factor increases accountability in teams?
Clear roles and responsibilities
Deadlines are missed despite effort. Likely cause?
Poor planning
Why is feedback critical in team communication?
It ensures understanding and improvement
Why is adaptability important for a leader?
flexibility, responsiveness
What approach focuses on solving the root cause of conflict?
Problem-solving approach
Why is psychological safety important?
Allows open expression without fear
Team agrees on everything quickly. Hidden problem?
Groupthink
A team member misunderstands instructions repeatedly. What is the BEST communication strategy?
Clarify expectations and confirm understanding
A team is demotivated and underperforming. What should a leader do FIRST?
Identify issues and motivate the team
Two strong personalities dominate discussions, ignoring others. Best solution?
Facilitate equal participation / include all voices
Team members avoid sharing ideas. What is the root issue?
Lack of trust / psychological safety
A team has talent but fails consistently. Deepest issue?
Poor coordination / communication