Opening Duties
Checking the whole site for litter and weeds is an opening task.
True or False?
True.
Please make sure you are including this in your every day opening tasks. Should also be done throughout the day and at closing!
What do we do when checking for damage on cars?
A. Not look at all
B. Only check driver side
C. Check driver side and partially passenger side
D. Check both driver side and passenger side fully
D
There's a few people only checking the driver side! Please make sure you are checking both sides fully. If you do not make it to the passenger mirror, walk to the wall and still make for side damage!
List 5 outside closing procedures.
Double points if you can write down 10.
empty canisters, canister cones, empty trash, trash off ground, unclog/check vacuums, shake separator bags, empty separator basket, WD-40 vac bases/canisters, check for weeds in rock/mulch beds, clean dumpster pad from trash.
These are ALL nightly procedures! Please make sure they are all getting done EVERY NIGHT!
No customers at kiosk, what should you be doing?
A. Check stack/queue and rock beds near kiosk for trash
B. Play on your phone
C. Walk away and stand inside til your next rotation
A
Look busy! No phones! Be ready to help a customer when they pull up. They should not be seeing you tuck your phone away before helping/greeting them
What are the rinse bars in order?
Hint: There's 5 total but 6 bars
Fresh water x2, Rain Shield, Drying Agent, Ceramic, Spot Free
When should tunnel checks be done and by who?
Team Members and above! A.K.A everyone!
If you are going in to load at ??:30, you need to be doing a tunnel check and writing it in the book when you get switched out!
Final Jeopardy
!!! Paper plane contest !!!