Fixed
Clear Income
Income Annuities
AARP
Security
Death Claims
Inforce Financial & Non-Financial
100

This is essentially the birth date of the policy

What is the Issue Date

100

The GLWB can grow for this long on Legacy Clear Income

10 Years 

100

This policy type has the payments start immediately and pay only for a chosen period

What is Guaranteed Period Income Annuity

100

Do we currently sell AARP policies?

No - We stopped selling them in 2019 but we will continue to service them 

100

What is needed to clear a Trustee?

Trustee Name verified by trust paperwork, Full Name of Trust, Full TIN and Full Address

100

True or False - Each beneficiary needs to send in their own claim forms

True

100

This is a tax-free exchange of an existing non-qualified annuity contract or life insurance contract for a new non-qualified contract?

1035 Exchange

200

This type does NOT allow owner changes

What is Qualified

200

True or False:  The client can change the annuitant up to 8 times on Advantage? 

False - They can change it up to 9 times

200

There is never a death claim to be paid when this option is chosen 

What is Life Only

200

Where do go to calculate how much a client has received so far in payments?

Policy History then Export to Excel 

200

What is the security check for and Executor of the Estate (EOE)?

What is the Decedent's Information - Name, Full Address, DOB and Last 4 of SSN

200

What state has the shortest dormancy period before funds are considered unclaimed?

North Dakota

200

You receive an address change request that is signed by an Authorized Third Party, is this something the Third Party can request and sign for?

An Authorized Third Party is not permitted to change an owner’s address.

300

This is the time frame during which the client has restrictions on the amount of money that they can withdraw

What is the Surrender Charge Period

300

  *** DOUBLE JEOPARDY ***

What is the annual increase amount that is compounded and added to the Income Base?

What is 5%

300

This person is responsible for paying the taxes on the policy

What is the Owner

300

True or False - We can change benes over the phone for AARP policies?

True - Just like a FDA 

300

This is where we verify Chase Agents Standard ID's

What is Middleware

300

What is Escheatment

The process of identifying customer accounts that are considered abandoned

300

The only GIACT code you can NEVER override?

RT04

400

The Free Withdrawal Amount is renewed on what type of year?

What is the Policy Year NOT the calendar year

400

Where do we quote to add or remove an annuitant?

GLWB Tab

400

** Double Jeopardy **

This Income Annuity offers a 3 month payment acceleration

What is Guaranteed Period Income Annuity

400

** Double Jeopardy ** 

Does AARP has online access to view their policy?

No - We do not have any online access for AARP policies 

400

True or False?  An Agent can extend maturity over the phone for a client?

False - Only Owner/POA's can extend maturity

400

** Double Jeopardy **

True or False - A spouse can elect for Spousal Continuance if its been more than 1 year since owners passing

True - There is no time limit for a spouse to continue the policy

400

Which are the exceptions to make a partial withdrawal request and processed over the phone?

1035 Exchanges, Transfer and Direct rollovers

500

 ** Double Jeopardy **

This type of money generally has a taxable portion and a non-taxable portion

What is Non-Qualified

500

This product type offer deferral credits

What is Clear Income Advantage

500

True or False - If a payment date is accelerated the payment amount will decrease? 

True - The payment will decrease

500

Can AARP Income policies be surrendered? 

No 

500

   *** DOUBLE JEOPARDY *** 

What 3 firms change their back office codes monthly?

Fidelity, Chase and US Bank

500

What documents are needed for a Funeral Home Assignment

Beneficiary claims form, Funeral Home Assignment, Itemized bill from Funeral Home and copy of death certificate

500

     ** Double Jeopardy **

True or False? If the owner requests to have their RMD go out as a QCD (Qualified Charitable Distribution) the charity will receive the 1099R?

False - The owner will receive the 1099R 

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