Good to know
Name a type of appointment we cannot reschedule
functional botox, PO1s, LASIK, research patients
EMAIL PA team
Perform IPL
ODs (Mercer/ Whitley)
Who accepts vision insruance?
Nobody
Who to task to, to reschedule SX
SX team
Which office is stretcher accessable?
Norfolk
Who assists with pt compaints and VIP patients?
Cheryl Dorsey
Inject Botox
Amy Riggs, SNG, SAR, Plastics
Workers' Comp
The name of the pharmacy where SX gtts are sent
OSRX
Who should you send Lawyer calls to
Marti Fall
Who to reach out to when someone is scheduling a PRK eval
refractive department
Keratoconus eval
Cheung, Sheppard, Paladino, Schneider
Tricare/ VA
How long is a MC good for in the Virginia Surgery Cetner?
60 days
The name of the Sign Language interpreter
Steve Markham
Who to reach out to when a patient needs FMLA/Disability forms sent for VEC
Triage
MOHS
Oculoplastics
Who do you reach out to for questions about VA referrals
Ashleigh Acree
Who from our team reaches out to patients to discuss pre admission testing prior to SX with us
PAT team
What testing does a plaquenil eval need?
Visual field and OCT
Pt needs help with patient portal
Medical records
Stem Cell evals
Cheung
What kind of Copay do our patients pay?
Specialist
What medication should a patient HOLD on the day of cataract surgery
Diabetic medications