Tiny and Tots
This job aid directs you to remove the RL number from the email subject line and replace it with the case number.
Pediatric Admissions Job aid
What is the name of the section where you can find the RL Weekly Huddle Recap?
Resource Hub Quick Links
My patient wants a copy of their treatment sheets for the past 2 years. Can I give it to them?
Record Request Read Receipt
In Teams, when alerting your colleague to review a case or calling attention for a needed action on an existing case. What identifier should you provide?
Full case number
This is the cut off age for a pediatric patient
18 years old
An external caller wants to speak with Sr. Directory Nancy Stueland so they can discuss their new product. Who do you send this information to?
Directly to Nancy unless she is not found in the employee directory. Otherwise, send to your manager.
The AA needs help setting up a new printer to print labels for patient labs.
Quest Transition Read Receipt
What two messages are posted daily to kick off the day?
Morning message and Clinical Partners PTO schedule
Peds patient was referred by PAS. Who should be removed before replying to the email?
Admissions Employee
Sally's Cleaning want to service clinics in Houston, Tx. Who receives this request?
Clinic Leadership and/or Area Leadership
Patient wants to bring their service animal on to the treatment floor.
Animals in the Dialysis Facilities Read Receipt
What is one of two ways to acknowledge a Teams post
Emoji or commenting
What action do you take? An adult patient currently weighs 37.8Kg.
Send the Patient Under 40Kg Read Receipt
Intakes Potential Patient Exposure Quick Guide is located in which Job Aid
Safety Events
Are there special precautions for staff if a patient is starting radiation therapy?
Radiation Therapy- Returning to In-Center Dialysis Read Receipt
Your morning message includes a snapshot of the team's daily schedule. Where is the Team Calendar housed?
Pinned at the top of the Resource Line Channel's shared folders.
Patient Admissions is reporting a new patient under 37.5Kg.
Alert Amy or Frances
What is the name of the tile that houses the documented steps to closing a Navex case?
How to Guides
The AA needs help setting up a new printer to print labels for patient labs.
Quest Transition Read Receipt
2 Part Question-Before requesting PTO where can you find scheduled PTO for your peers?
Team Calendar pinned in Teams or CSSupport Shared calendar in Outlook