CXIP at a Glance
What date does the new CXIP take effect?
April 1st, 2025
Who should you check in with to review your dashboard?
Your leader :)
Which TV show premiered its third season on January 9, 2025, featuring reality TV stars competing in a mafia-style game?
The Traitors
Demonstrating an understanding of the problems and feelings of the customer.
Empathetic
This is the year BCAA launched Evo Car Sharing – the only car sharing service with a fleet of 4-door,
hybrid cars, built for the BC lifestyle.
2015
The new incentive split is...
70% individual and 30% Team
Whether through supporting digital channels or providing exceptional in-person interactions this 7 letter word is at the heart of what we do
Service!!
Which Canadian artist who recently performed at the Super Bowl Halftime Show is set to release their highly anticipated album, "Eclipse," on June 15, 2025?
The Weeknd
Inquiring and seeking to understand to help customers achieve their goals.
Curious
In 1989 BCAA became the fastest growing auto club in North America and the first CAA organization
to reach this many members.
500,000 Members.
What is the maximum payout percentage with the redesigned CXIP?
16.5% (Which is an increase from the previous 15%, yay!!)
These are the 3 Goals for the new CXIP
Individual new sales, individual interactions, & individual VOC Surveys.
Which Canadian city is known as the "City of Festivals" due to its numerous annual cultural events?
Montreal
Taking ownership and being responsible for your actions and decisions.
Accountable
BCAA becomes the first CAA/AAA club in North America to offer roadside assistance
services for cyclists in this year.
2009