Building Trust and Credibility
This quality is built through trustworthiness, reliability, and competence.
What is credibility?
This part of emotional intelligence helps people manage stress and control impulses.
What is self-management?
This is the phase of team development where members learn about each other.
What is the forming stage?
The purpose of a cover letter is to do this for potential employers.
What is introduce yourself and highlight key qualifications?
In cultures with this trait, people work together for the benefit of the group.
What is collectivism?
This is the violation that occurs when someone discloses confidential business information.
What is a business ethics violation?
The ability to do something well, based on knowledge and experience, contributes to building this.
What is competence?
This form of nonverbal communication includes gestures, posture, and facial expressions, and plays a major role in conveying emotions and understanding during conversations.
What is body language?
This occurs when team members avoid conflict, preventing innovation.
What is groupthink?
A common mistake in writing a résumé is trying to include this, leading to an overloaded document.
What is too much information? OR What is everything the applicant does well?
This professional platform is the most widely used for building career connections, showcasing résumés, and networking with recruiters.
What is LinkedIn?
When someone acts in line with moral principles, they are said to have this.
What is integrity?
When someone is truthful and admits mistakes, they demonstrate this.
What is transparency?
This skill involves fully concentrating, understanding, and responding thoughtfully during communication.
What is active listening?
This team development stage involves members addressing conflict and working through disagreements.
What is the storming stage?
This is something you should do to your resume and cover letter every time you apply for a job.
What is tailoring for the job?
This mindset helps business leaders learn from others rather than imposing their own views.
What is a learner mindset?
The commonly accepted beliefs and principles in the business community for acceptable behavior.
What is business ethics?
This is the term for consistently following through on commitments.
What is reliability?
High emotional Intelligence can help reduce this within teams, as members understand each other better.
What is conflict?
This person helps meetings run smoothly by ensuring everyone gets a fair chance to speak?
What is a facilitator?
A résumé should include these, which are measurable indicators of success.
What are quantifiable accomplishments?
Networking should be viewed as this, focusing on relationships, not transactions.
What is relational networking?
This quality becomes essential in a post-trust era when people are skeptical of businesses.
What is transparency?
A business leader who models strong ethics and inspires others to do the same exhibits this.
What is ethical leadership?
After receiving a message, this process involves interpreting its meaning based on one’s own experiences and understanding.
What is decoding?
This is the final stage of team development, where members function effectively and meet goals.
What is the performing stage?
The primary goal of this document is to secure a job interview.
What is a résumé?
The ability to adapt and function effectively across different cultural settings is known as this.
What is cultural intelligence (CQ)?
This process helps leaders be fair and objective when making decisions.
What is ethical reasoning?
This quality is often judged by an individual’s track record of achievements and success.
What is competence?
This term describes understanding and sharing the feelings of another person.
What is empathy?
To ensure effective communication in virtual teams, this type of technology is often recommended to reduce misunderstandings.
What is video conferencing?
This principle ensures that a message is ethical and not misleading.
What is honesty?
In a job search, this process involves building relationships with people in your industry.
What is networking?
Employees who experience empathy from leaders are more likely to experience this at work.
What is higher job satisfaction?
This mindset involves taking responsibility for mistakes and committing to continuous improvement.
What is accountability?
This common workplace issue can be reduced through emotional intelligence by understanding emotional reactions during conversations.
What is miscommunication?
In a well-functioning team, members embrace this to create innovative solutions.
What is constructive conflict?
This term describes the way in which messages are shaped based on a communicator’s experiences and beliefs.
What is filtering?
This process of creating and maintaining professional relationships is highlighted in BCOM as one of the most effective ways to learn about job opportunities, develop your career, and build credibility in your field.
What is building a professional network?
High-trust relationships are associated with this benefit in team communication.
What is fewer misunderstandings?