Genesee:
Referrals
Macomb/Oakland:
Reports
Genesee PRC:
Protective Factors
Washtenaw/Wayne:
Program Guidelines
Judson Center
Personnel Manual
100

When a determination is made that a case should be closed, this is who closes it in eHeart.

Who is the Supervisor or Program Manager?

100

A 584 is also known as this report.

What are monthly reports?

100

The ability to recover from difficult life experiences, and often to be strengthened by and even transformed by those experiences.

What is Parental Resilience?

100

The Parent Partner has this many hours to make initial contact with consumer.

What is 72 hours?

100

Name the acronyms for FMLA.

What is the Family Medical Leave Act?

200

The term used when a case closes once children are returned home.  

What is reunification?

200

Three types of monthly reports.

What are initial, progress, and termination reports?

200

The ability and opportunity to develop positive relationships that lessen stress and isolation and help to build a supportive network.

What are Social Connections?

200

After 14 days of no contact this takes place.

What is a withdrawal?

200

How many hours of bereavement leave per calendar year may be granted by HR, with appropriate documentation, for the death of an immediate family member.

What is 40 hours?

300

The term used when a consumer is no longer actively working with a Parent Partner.

What is non-compliance?

300

Team, supervision, and worker contacts are all examples of this type of contact.

What are collateral contacts?

300

The ability to exercise effective parenting strategies to guide and know what to expect as children develop in multiple domains.

What is Knowledge of Parenting and Child Development?

300

After 12 months in the program a case closes due to this.

What is completion of services?

300

Name the Policy on an annual basis, that allows eligible employees to convert up to 1 day of their sick time to a Holiday.

What is called a Floating Holiday Policy?

400

A referral form must have these written on the last page in order to be valid.

What are the referring worker and referring supervisor's signatures?

400

This is the section of the report that you summarize your monthly interactions with consumers.

What are progress updates?

400

Access to supports and services that reduce stress and help to make families stronger.

What is Concrete Support in Times of Need?

400

After 9 months in the program what is needed to continue services.

What is an extension?

400

What is the term that is defined as unwelcome verbal communication or physical contact because of religion, race, ethnicity, color, national origin, gender, age, height, weight, handicap, disability, marital status, veteran status, sexual orientation, pregnancy, childbirth, or other legally protected status, which unreasonably interferes with a person's work performance or which creates an intimidating, hostile, or offensive work environment.

What is Harassment?

500

This section number of the referral form must include information such as the consumer's gender, birthdate and race.

What is section 3 (titled "Adults in Family and Other Significant People")?

500

This section of the report should contain Protective Factors.

What are case notes and progress updates?

500

Family and child interactions that help children develop the ability to communicate clearly, recognize and regulate their emotions and establish and maintain relationships.

What is Social and Emotional Competence of Children?

500

Retro surveys can be completed after this many face to face hours.

What is 12 hours?

500

What is the program called that is cost-free, confidential service can help employees obtain assistance in dealing with personal problems including family, marital, financial and legal issues, substance abuse, and mental health.

What is the Employee Assistance Program ("EAP")?

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