Applications
TM Products
Acronyms
Account Maintenance
Verification and Exceptions
100

This application allows the user to access BeB and emulate their client, set temporary ACH/Wire limits, and check package for TM services.

What is BST?

100
A service that allows clients to monitor, pay, and return checks that are presented for payment against their account.

What is Positive Pay or Reverse Positive Pay?

100

The three word phrase that 'ACH' represents.

What is Automated Clearing House?

100

The form we would fill out to complete a permanent Remote Deposit limit increase request. 

What is an eMail to the client's assigned TMSA?

100

The verification required to complete a password reset in BeB for a client.

What is Level II verification?

200

Users of this application have the ability to track client contacts, review previous contacts, and access account documents.

What is IBS Sales Management

200

The BeB tab where a client would locate a Notice of Change presented to their account.

What is the "Reports" tab?

200
TIN/EIN

Tax Identification Number / Employer Identification Number

200

The Package and Service Enablement tab tells us this about the client's relationship.

Is the client TM or basic?

200

The person that can provide authorization for a specialist to work outside of the standard procedure, with written approval.

Who is the Relationship Manager?

300
An application that provides the function of changing the status of a card and logging a travel notification.

What is CMSe?

300

The three applications that TCF currently supports for Remote Deposit.

What are DLM, SendPoint, and Deluxe?

300

The long form of "XAA"?

What is Extended Account Analysis?

300

The two ways a stop payment can be placed.

Where is BeB and IBS Insight?

300

A level of verification that we must achieve for general inquiries and non-sensitive information.

What is Level I?

400

An application that allows us to locate the details of ACH transactions.

What is ACH Tracker?

400

The form we must complete when a client needs to transmit an ACH file with a total greater than their approved limit.

What is an ACH temporary increase request form?

400

The full phrase that 'NACHA' represents.

What is National Automated Clearinghouse Association?

400

A request that can provide us more information about an ACH transaction on a client's account.

What is a research request?

400

The approval we need to complete a Line of Credit advance for a client.

What is written authorization from the Loan Officer?

500

An application that shows the daily balance and uncollected funds, and provides details about account fees.

What is XAA?

500

A place where clients can have payments mailed for processing.

What is a lockbox?

500

The long phrase that represents "SFTP".

What is Secure File Transfer Protocol?

500

The place we can test a client's NACHA or Positive Pay file.

Where is our BCS BeB Test site?

500

The team that receives the audit eMail from a BCS specialist, when the specialist completes a temporary increase.

What is TM ops (formally known as eBanking)?
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