This application allows the user to access BeB and emulate their client, set temporary ACH/Wire limits, and check package for TM services.
What is BST?
What is Positive Pay or Reverse Positive Pay?
The three word phrase that 'ACH' represents.
What is Automated Clearing House?
The form we would fill out to complete a permanent Remote Deposit limit increase request.
What is an eMail to the client's assigned TMSA?
The verification required to complete a password reset in BeB for a client.
What is Level II verification?
Users of this application have the ability to track client contacts, review previous contacts, and access account documents.
What is IBS Sales Management
The BeB tab where a client would locate a Notice of Change presented to their account.
What is the "Reports" tab?
Tax Identification Number / Employer Identification Number
The Package and Service Enablement tab tells us this about the client's relationship.
Is the client TM or basic?
The person that can provide authorization for a specialist to work outside of the standard procedure, with written approval.
Who is the Relationship Manager?
What is CMSe?
The three applications that TCF currently supports for Remote Deposit.
What are DLM, SendPoint, and Deluxe?
The long form of "XAA"?
What is Extended Account Analysis?
The two ways a stop payment can be placed.
Where is BeB and IBS Insight?
A level of verification that we must achieve for general inquiries and non-sensitive information.
What is Level I?
An application that allows us to locate the details of ACH transactions.
What is ACH Tracker?
The form we must complete when a client needs to transmit an ACH file with a total greater than their approved limit.
What is an ACH temporary increase request form?
The full phrase that 'NACHA' represents.
What is National Automated Clearinghouse Association?
A request that can provide us more information about an ACH transaction on a client's account.
What is a research request?
The approval we need to complete a Line of Credit advance for a client.
What is written authorization from the Loan Officer?
An application that shows the daily balance and uncollected funds, and provides details about account fees.
What is XAA?
A place where clients can have payments mailed for processing.
What is a lockbox?
The long phrase that represents "SFTP".
What is Secure File Transfer Protocol?
The place we can test a client's NACHA or Positive Pay file.
Where is our BCS BeB Test site?
The team that receives the audit eMail from a BCS specialist, when the specialist completes a temporary increase.