FILL IN THE BLANK
_______ ASSISTANCE
ROADSIDE
The name of the store shows up this many times on the pop up.
2
BDC
BUSINESS DEVELOPMENT CENTER
THIS IS THE MINIMUM CALL SCORE FOR DOMESTIC/IMPORT
85%
THE AI NAME
anna
CALL _________
This is the formal name for the pop up.
Knowledge based tool
AN
autonation
THIS IS WHAT THE AVERAGE HOLD TIME SUPPOSED TO BE AT
1 MINUTE
THE AMOUNT OF SUPERVISORS
8
DENT ________
PROTECTION
The customer's previous mileage shows on the pop up. True or False
False
VCP
VEHICLE CARE PLAN
THIS IS THE AVERAGE HANDLE TIME FOR DOMESTIC/IMPORT
4 MINUTES
WHAT IS THE THEME DAY FOR FRIDAY
JERSEY DAY
CLOSING:
THANK YOU FOR ____________
BEING OUR VALUED CUSTOMER
This is what you use to find the store location on the Pop Up.
Type it in the search bar.
VPP
VEHILCE PROTECTION PLAN
THE AMOUNT OF SECONDS YOU HAVE BEFORE YOU MISS A CALL
NONE ITS AUTO ANSWER
WHAT SPORTS TEAM HAS AUTONATION PROUDLY DISPLAYED ON THEIR UNIFORM
FLORIDA PANTHERS
___________HILLS
WOODLAND
CDJR
CHRYSLER DODGE JEEP RAM
THE CURRENT LEADING AI SCORE
95
THE AMOUNT OF BDC MANAGERS
1