I Swear It's Covered!
This brand offers a 3 year OR 36,000 miles bumper-to-bumper warranty on new cars
Chevy, Buick, or GMC
"I have four people in front of me!"
Mike Casella
Equinox is to Terrain as Tahoe is to _____
Yukon
What are 3 things that make a phone up "perfect?"
Contact info, hold, appointment request
We take anything on trade!
True!
This brand offers a 4 year OR 50,000 miles bumper-to-bumper warranty on new cars
Volkswagen
ANYTHING- but in a German accent
Troy Chadwell
Drive Centric is to activities, as BDC Tracker is to _____
appointments
You get a new lead, what do you do immediately?
Call, text, email- ALL three as FAST AS POSSIBLE
All EVs qualify for a tax credit!
False! Obviously.
What is the CPO limited warranty on VWs (after 2020)?
2 years OR 24,000 miles
"Presence is power"
Anthony Pappalardi
Taos is to Encore GX as Atlas is to _____
Enclave
You get a phone up, you don't set an appointment, what should be done next?
Call to action!
You don't need to know everything about every car, you just need to know where to find the answer!
True!
What is the CPO bumper-to-bumper warranty on Chevy, Buick, and GMC?
12 months OR 12,000 miles
"I didn't log them up?"
Matthew Lopez
Volkswagen is to General Motors as VWHub is to _____
Global Connect
What's an example of how to regain control of a phone call in order to stop a yapper?
Using the customers name, asking a question
1500s are offered in three different engines!
False! It's four. 2.7L Turbomax, 5.3L, 6.2L, 3.0L Duramax!
Which specific vehicles get a 5 year OR 100,000 miles powertrain warranty for Chevy and GMC, when all the others get a 5 year OR 60,000 miles powertrain warranty?
Duramax engines!
"You can't push a rope, you can't put toothpaste back into a tube, you can't make people do what they don't want to do."
Lenny Romeo
Gas is to electric as Miles Per Gallon (MPG) is to _____
Miles Per Gallon EQUIVALENT (MPGe)
What method should be used to set an appointment perfectly, and ensure a higher show volume?
Funneling! Today or tomorrow, morning or afternoon, 2:15 or 3:45?
Chevy currently offers 3 options for new EVs, and VW currently offers 2 options for new EVs
TRUE! PLUS $10 IF YOU CAN NAME THEM ALL