Troubleshoot
Code
Company Policy/Safety
Lingo
Role play
100

How long do you troubleshoot?

2-4 hours. No longer than it's more cost effective to just do a new circuit.

100

Ground requirements for an ADU?

Ground from the main power source and also ground rod at the structure. 

100

When and where do we add van stock?

Invoices and ANY time we use anything off our van. 

100

What is a full boat?

3 hots and 3 neutrals with a ground. 

100

Role Play the greet step

a decent greet 

200

What locations in every house have GFCI?

laundry, unfinished basement, kitchen, bathroom, exterior, garage, wet locations.

200

What is the separation of gas and electrical in a joint trench?

12"

200

How many points of contact with a ladder and what is the ladder slope rule?

3 points of contact and 4:1 ratio with a ladder

200

Floating Neutral 

Neutral is not bonded to the ground anymore. 

200

Telling customer you found burnt wires in panel

a decent role play of projecting the issue

300

You cut a switch leg with the switch in the off position the breaker trips, why?

AFCI breaker

300

What are the side, front, top and height clearance for a meter socket?

15" each side meter socket center line, 36" in front, 9" above the meter socket center line, 78" min headroom, ball needs to be between 48-72"


300

What time can you clock in for a 7 am meeting?

6:55 am

300

What does NEMA stand for?

National Electrical Manufacturing Association 

300

Present your troubleshoot pitch.

Have a decent pitch. 

400

You have 100v on one leg 130v on the other leg on half of the circuits, why?

Lost neutral (floating neutral), bussing has and issue and there is a load imbalance

400

What is the degree column you use for seal tight (non metallic raceway) in a wet location?

60 degree column

400

What is step one when receiving a check as payment for a job?

Do the check capture then make sure to turn in the check next time at the shop in the envelopes with the job number on it. 

400

Why is it called a 3/o box and 4/o box?

3" octagon or 4" octagon 

400

Present the save today flyer.

present the flyer. 

500

You have 30v on the water lines, why?

bonding issue, you don't have proper ground or there is potential on the neutral. 

500

When is it acceptable to put Romex in a conduit?

300.5(B) 

500

Your work buddy is getting shocked, you don't have a 2x4 but you have used the $100 the company gives you towards EH boots.

Flying karate kick him to safety. 

Or fiberglass broom handle, wooden stick, etc. 

500

What is dirty power?

Jp as a stripper

The presence of distortions, disturbances, or deviations from the ideal sinusoidal waveform in an electrical power supply system. It can manifest in voltage fluctuations, frequency variations, and electromagnetic interference.

500

Present you broke a picture frame of the customers.

Show empathy and how you can fix the issue. 

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